Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Ramirez

Springfield,MO

Summary

Motivated professional eager to gain more experience in the medical field. I thrive to deliver excellent customer service to all individuals through phone, email, and in-person encounters. Dedicated in patient safety and privacy by taking appropriate measures throughout daily operations. Skilled at managing workload and building relationships with individuals from diverse backgrounds.

Overview

4
4
years of professional experience

Work History

Marketing Coordinator

Springfield Nissan Kia
Springfield, MO
06.2020 - Current
  • Created purchase orders to facilitate procurement of necessary items required by the Coordinator's department.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Processed payments on behalf of the Coordinator and tracked expenses using accounting software programs.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Troubleshot office equipment, computer hardware and software issues.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Computed, recorded and proofread data or reports.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

EKG Technician

Cox South
Springfield, MO
10.2019 - 06.2020
  • Monitored inventory levels of disposable supplies such as syringes, needles and bandages.
  • Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
  • Observed strict confidentiality when handling patient information according to HIPAA regulations.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Maintained cleanliness in the lab environment by sterilizing instruments after use.
  • Prepared reports summarizing patient data collected from EKG tests for review by physician.
  • Adjusted settings or positions of medical equipment.
  • Performed EKG tests on patients of all ages, including neonatal and geriatric.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
  • Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.

Education

Bachelor of Science - Health Sciences

Missouri State University
Springfield, MO
05-2025

Associate of Arts - Social Work

Ozarks Technical Community College
Springfield, MO
05-2019

High School Diploma -

Central High School
Springfield, MO
05-2016

Skills

  • Strategic Planning
  • Customer Service
  • Digital Marketing
  • Analytical Thinking
  • MS Office Suite
  • Digital Advertising
  • Web Site Content
  • File Maintenance
  • Inventory Management
  • Spreadsheet Management
  • Clerical Support
  • Bookkeeping
  • Data Entry
  • Scheduling
  • Call Handling
  • Calendar Management
  • Database Management
  • Office Administration
  • Inbound and Outbound Calling
  • Information Security
  • Paperwork Processing
  • Appointment Scheduling

Timeline

Marketing Coordinator

Springfield Nissan Kia
06.2020 - Current

EKG Technician

Cox South
10.2019 - 06.2020

Bachelor of Science - Health Sciences

Missouri State University

Associate of Arts - Social Work

Ozarks Technical Community College

High School Diploma -

Central High School
Selena Ramirez