I am looking for a position where my analytic, interpersonal, and problem-solving skills, as well as my experience in the medical field, will be utilized in fostering the growth of both the organization and myself.
Overview
4
4
years of professional experience
Work History
Business Associate
Heartland Dental
07.2024 - Current
Correctly sending insurance claims daily and following up when additional information is needed
Verifying eligibility and benefits for each patient to insure patients estimated responsibility is accurate
Working with all departments in the office to meet monthly and quarterly goals
Following up with patients regarding their accounts and collecting any balances owed
Office Coordinator
Results Physiotherapy
03.2023 - 07.2024
Submitting insurance pre-authorizations to ensure coverage
Implemented office procedures and protocols to improve operational accuracy and consistency.
Developed and maintained efficient filing systems for electronic and physical documentation.
Answer up to 4 lines daily for two different office locations
Guest Services Attendant/Trainer
Bridgestone Arena
05.2022 - 07.2024
Assist guest in locating areas within the arena
Provide a safe environment for all guests and at times dealing with unruly ones to maintain safety for all
Trainer for new hires which entails providing an overall view of the responsibilities of our role and each position within the arena including the premium areas
Education
Associate of Applied Science - Healthcare Specialist
Ivy Tech
Columbus, IN
05-2018
High School - undefined
Brown County High School
Nashville, IN
05-2014
Skills
Microsoft Office
Word, Excel, Outlook
PowerBI
Concur
Raintree
Dentrix
Timeline
Business Associate
Heartland Dental
07.2024 - Current
Office Coordinator
Results Physiotherapy
03.2023 - 07.2024
Guest Services Attendant/Trainer
Bridgestone Arena
05.2022 - 07.2024
High School - undefined
Brown County High School
Associate of Applied Science - Healthcare Specialist