Selena Subia
San Diego,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Waitress
Fuzzy Taco Shop
01.2018 - 10.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sales Associate
Sally's Beauty Supply
12.2017 - 03.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Ross Dress For Less
05.2017 - 11.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Pueblo West High School
Pueblo West, CO05.2016
Skills
- Warm and Friendly
- Cash Handling
- Food and Beverage Service
- Customer Service
- Store Organization
- Problem-solving skills
- Goal-Oriented
- Honest and Dependable
- POS Software
Timeline
Waitress
Fuzzy Taco Shop
01.2018 - 10.2019
Sales Associate
Sally's Beauty Supply
12.2017 - 03.2018
Sales Associate
Ross Dress For Less
05.2017 - 11.2017
High School Diploma -
Pueblo West High School