Savannah Meyers
Fairless Hills,PA
Summary
Motivated College Student with engaging personality and flexible approach. Upbeat, friendly and outgoing. Very easygoing and helpful. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress
PJ Whelihan's
09.2022 - 10.2022
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Checked identification for minimum age for sale of alcoholic beverages.
Sales Associate
Victoria's Secret & PINK
11.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Voluntary Worker
Philadelphia Protestant Home
06.2016 - 08.2016
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
- Helped Assist the elders living there by feeding them and helping them bathe
Education
High School Diploma -
St Hubert Catholic High School
Philadelphia, PA06.2020
No Degree - Psychology
West Chester University of Pennsylvania
West Chester, PA05.2024
Skills
- Food and Beverage Service
- Cool Under Pressure
- Team Player
- Warm and Friendly
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Menu Memorization and Presentation
- Transactions and Cash Handling
- Guest Satisfaction
- Room Preparation
- Bussing Tables
- Greet Guests
- Tableside Service
- Speaking
Timeline
Waitress
PJ Whelihan's
09.2022 - 10.2022
Sales Associate
Victoria's Secret & PINK
11.2021 - 07.2022
Voluntary Worker
Philadelphia Protestant Home
06.2016 - 08.2016
High School Diploma -
St Hubert Catholic High School
No Degree - Psychology
West Chester University of Pennsylvania