Selena Wilder
Tucker,Georgia
Summary
Energetic and goal-oriented Biology major with 5 years of experience in patient/customer communication, staff support, and administrative duties. Seeking a position to assist families with their medical needs, leveraging a strong background in providing excellent service and maintaining professionalism in diverse settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Physical Therapy Tech
Back in the Game Physical Therapy
05.2023 - 12.2023
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Assist with and/or carry out routine cleaning and maintenance of the clinic's facilities, patient care equipment, and supplies, following regulatory standards and EHS policies
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Enforced safety procedures with all patients.
- Worked with patients from age 14 to 91.
Seafood Clerk
Publix Supermarket
12.2021 - 08.2023
- Maintained customers satisfaction with their seafood selection needs
- Upheld clean and organized workspace in compliance with safety and hygiene standards.
- Stocked and restocked inventory daily
- Prepared seafood meals while conforming to State of Georgia guidelines for food preparation
- Promoted positive shopping experiences by addressing customer inquiries or concerns in polite, professional manner.
- Checked quality of products and removed expired items.
Front Desk Student Worker
Georgia State University Advisement Center
02.2020 - 09.2021
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Assisted with any special projects
- Maintain calendars for 21 advisors
- Recommended and answered questions regarding the school and academic programs
- Documented inquiries using Banner, Navigate, and other resources.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased guest satisfaction ratings.
Receptionist
Schwartz Chiropractic and Wellness
05.2017 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed responsibilities of explaining insurance coverage plans and clinic policies to patients
- Handled tasks of filing medical reports and insurance forms
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science in Biology -
Georgia State University
Atlanta, Georgia12.2025
Associate of Health Science -
Georgia State University
Clarkston, GA12.2021
High School Diploma -
Tucker High School
Tucker, Georgia05.2018
Skills
- Conflict Management
- Adaptability
- Empathy and Compassion
- Time Management
- Self-Motivated
- Teamwork
- Leadership Skills
- Communication
- Patient Safety
Certification
Basic Life Support Provider, 02/2020-2022
Timeline
Physical Therapy Tech
Back in the Game Physical Therapy
05.2023 - 12.2023
Seafood Clerk
Publix Supermarket
12.2021 - 08.2023
Front Desk Student Worker
Georgia State University Advisement Center
02.2020 - 09.2021
Receptionist
Schwartz Chiropractic and Wellness
05.2017 - 05.2018
Bachelor of Science in Biology -
Georgia State University
Associate of Health Science -
Georgia State University
High School Diploma -
Tucker High School
Basic Life Support Provider, 02/2020-2022
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