Selena Yang
Potosi,WI
Summary
Hardworking Commercial Cleaner with 4 years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere.
Overview
7
7
years of professional experience
Work History
Professional Cleaner
Sparkling Cleaning Service
Potosi , WI
2020.08 - Current
- Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
- Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
- Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
- Stocked restrooms with toilet paper, soap, paper towels.
- Emptied trash cans and ensured recycling bins were separated properly.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Inspected areas after completion to ensure they met standards of cleanliness set forth by the company.
- Assisted in training new employees on proper use of cleaning equipment and techniques used in the industry.
- Responded promptly to customer inquiries regarding services provided.
Resident Care Assistant
Assistant care inc.
Westby , WI
2019.06 - 2019.11
- Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Transported residents safely to doctor appointments and other events outside of the facility.
- Assisted in meal preparation when necessary for those who needed help eating meals.
- Reported changes in resident's condition to Nurse Supervisor.
- Observed and documented any abnormal behaviors or symptoms of illness.
- Performed light housekeeping duties such as changing bed linens and cleaning up after meals.
- Encouraged socialization among the residents by organizing activities within the facility such as board games, arts and crafts.
- Maintained accurate documentation regarding patient care on electronic medical records system.
- Responded appropriately in emergency situations by following established protocols.
- Observed residents' overall health conditions and communicated changes to assisted living manager.
Restaurant Waiter
Richland Family Restaurant
Richland Center , WI
2017.06 - 2017.08
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
Education
High School Diploma -
Richland Center High School
Richland Center, WI2019-06
Skills
- Maintenance
- Laundry Functions
- Team Collaboration
- Time Management
Safe Cleaning With Chemicals
- Able To Lift Up To 30 Pounds
- Sanitizing Understanding
- Janitorial Services
- Customer Service
- Tableside Service
- Table Bussing
- Dining Room Preparation
- Supply Restocking
Timeline
Professional Cleaner
Sparkling Cleaning Service
2020.08 - Current
Resident Care Assistant
Assistant care inc.
2019.06 - 2019.11
Restaurant Waiter
Richland Family Restaurant
2017.06 - 2017.08
High School Diploma -
Richland Center High School
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