Selena Ybarra
Amazon
Converse,Texas
1
Language
6
years of professional experience
Detail-oriented professional with strong customer service skills and a proven ability to resolve issues quickly. Committed to enhancing customer satisfaction through effective communication and teamwork.
Dedicated team player with experience in inventory management and customer support. Skilled in training new employees and streamlining workflow processes to improve efficiency and productivity.
Results-driven individual with a background in cash handling and sales. Known for delivering exceptional customer service and engaging with clients to promote brand loyalty and satisfaction.
Work History
Inbound Stower
2 Years 6 Months- Received and organized incoming inventory using handheld scanners.
- Ensured accurate placement of products within designated storage areas.
- Collaborated with team members to streamline workflow processes.
- Maintained cleanliness and safety standards throughout work area.
- Assisted in training new employees on operational procedures.
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
Sales Associate
2 Years 3 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate offers.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to achieve sales goals through effective merchandising strategies.
- Resolved customer complaints promptly, fostering a positive shopping environment and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
License of Cosmetology
- Awarded Certificate of Attendance, Certificate of Best Customer Service, Certificate of Best Attitude, Certificate of Participating ( Fiesta medal)
High School Diploma
Skills
Customer service
Teamwork and collaboration
Cash handling
Store opening and closing
Guest relations
Excellent communication skills
Customer engagement
Problem-solving skills
Languages
English
Professional Working
Timeline
Inbound Stower
Amazon
10.2022 - 04.2025Read More
Sales Associate
Dillard's
11.2018 - 02.2021Read More
Vogue College of Cosmetology
License of Cosmetology
Read More
Loraine High School
High School Diploma
Read More