Selena Yepes
Walmart
Ennis,Tx
Summary
Demonstrate strong work ethic and drive to enhance business performance through effective application of combined knowledge and skills.
2
Languages
1
Certificate
8
Years of experience
Work History
Overnighy Coach
1 Year 9 Months- Coached associates on customer service standards and daily store expectations.
- Monitored sales floor execution, confirming merchandise presentation and zoning compliance.
- Trained team members on inventory handling, stocking procedures, and backroom organization.
- Resolved operational problems quickly to keep store workflows running smoothly.
- Reviewed associate performance and provided corrective feedback to improve consistency.
- Worked with management to support staffing, scheduling, and workload priorities.
- Applied safety, shrink prevention, and policy standards across assigned areas.
- Improved team performance through effective coaching methods and ongoing guidance.
STOCKING ONE TEAM LEAD
2 Years 1 Month- Managed and coordinated multiple projects while ensuring timely completion.
- Met deadlines while maintaining high-quality deliverables.
- Responded quickly to meet customer needs and resolve problems.
- Worked with coworkers to complete tasks.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Conducted regular staff meetings to foster effective communication and performance.
- Monitored team productivity and performance to support goals.
- Offered constructive feedback to team members, boosting overall job performance.
- Delegated tasks, freeing up time to focus on higher-value activities.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
FOOD & CONSUMABLES TEAM LEAD
10 Months- Restocked shelves and display cases with food items.
- Developed strategies to improve customer service, drive store sales and increase profitability.
- Examined merchandise for correct display and pricing.
- Stocked delivered merchandise and conducted daily checks for price changes and out-of-date products.
- Organized and guided activities such as sales promotions requiring coordination with other department managers.
DEPARTMENT MANAGER FABRICS, CRAFTS, STATIONERY
2 Months- Oversaw the development, implementation, and maintenance of policies and procedures within the department.
- Analyzed department performance and defined actions required to achieve business objectives.
- Maintained knowledge of product ranges and services to improve customer experience.
- Collaborated with cross-functional teams and department managers to optimize sales.
- Coordinated and organized special projects and events within the department.
- Resolved conflicts and disciplinary issues within the department.
- Delivered excellent customer service, driving quality shopping experiences.
PERSONAL SHOPPER
6 Months- Utilized current metrics to evaluate CPU effectiveness.
- Utilized selection process for products within store and bagged products following bagging standards.
- Assisted with collection, loading and acceptance of payment for pick-up and delivery orders.
- Stored product correctly in staging area, following safety guidelines.
- Received work assignments from order system to fill orders.
DEPARTMENT MANAGER HBA
2 Months- Oversaw the development, implementation, and maintenance of policies and procedures within the department.
- Maintained knowledge of product ranges and services to improve customer experience.
- Coordinated and organized special projects and events within the department.
- Resolved conflicts and disciplinary issues within the department.
CAP TEAM 1 ASSOCIATE
8 Months- Adjusted sales floor counts for inventory purposes.
- Verified inventory computations by comparing to physical counts of stock.
- Unloaded delivery trucks to separate various products into different pallets according to department.
- Stocked and organized merchandise on shelves to maintain tidy appearance and make store more attractive for customers.
- Disposed of damaged or defective items.
- Requisitioned merchandise from suppliers based on available space, customer demand, and advertised specials.
- Obtained merchandise from bins and shelves.
- Referred to price lists to attach and change price tags on merchandise.
Education
Associate in Science (A.S.) - Occupational Therapy
Completed Coursework Towards
High School Diploma
Skills
Bilingual
Guest Satisfaction
Workload Delegation
Retail Management
Team Monitoring
Team Meetings
Goals and Performance
Plan Projects
Certification
Electric jack, Walkie stacker
LANGUAGES
Spanish
Bilingual
Timeline
Overnighy Coach
Walmart
01.2025 - Current
STOCKING ONE TEAM LEAD
Walmart
10.2022 - 11.2024
FOOD & CONSUMABLES TEAM LEAD
Walmart
10.2020 - 08.2021
DEPARTMENT MANAGER FABRICS, CRAFTS, STATIONERY
Walmart
08.2020 - 10.2020
PERSONAL SHOPPER
Walmart
02.2020 - 08.2020
DEPARTMENT MANAGER HBA
Walmart
06.2019 - 08.2019
CAP TEAM 1 ASSOCIATE
Walmart
10.2018 - 06.2019
Navarro College
Associate in Science (A.S.) from Occupational Therapy
Corsicana High School
High School Diploma
Personal Information
Title: TEAM LEAD