Hi, I’m
Selena T. Harris
Rockville,MD
Summary
Accomplished Program Coordinator offering ten-year track record of success in managing high-quality programs in federal environments. Analytical problem solver and exceptional decision-maker. Highly skilled at building lasting relationships with customers and business executives. Demonstrated leadership skills leveraged to drive teams toward success and sustain organizational missions. Analytical policy professional familiar with reviewing regulations and standard operating procedures.
Overview
15
years of professional experience
Work History
Office Of Minority Health
Program Analyst
01.2022 - Current
Job overview
- Developed and implemented new administrative strategies to streamline and improve office procedures.
- Assesses requirements and develops operational enhancements to streamline processes and increase performance.
- Reviews and analyze incoming material; including grant applications and contract proposals, and directs it to appropriate staff for response.
- Compiles specific data from projects for special or program reporting requirements in connection with administration and management of Division of Policy and Data and Division of Program Operations.
- Manages agency's development and review of regulations, correspondence, Reports to Congress, and other policy documents, facilitating discussions to reconcile policy disagreement as Executive Secretariat
- Liaise with other federal agencies to coordinate analysis of, and input on, public health, healthcare and human service policy decisions impacting HHS activities.
- Serves as Integrated Time and Attendance System (ITAS) Coordinator and sole timekeeper which performs support functions through establishing, reviewing, assessing and maintaining ITAS program and related information.
- Manages web-based CGE Concur travel program and Omega World Travel to identify most cost-effective domestic travel accommodations for federal travelers.
- Interprets policies, procedures, and practices concerning all aspects of travel and reimbursement for travel expenses for all orders and vouchers within employee's assigned area.
- Developed and implemented procedures to use for recruitment of candidates through Talent Management/Human Resources.
- Screen job announcement certificates/applicant resumes and schedule and coordinate interviews between hiring managers and potential candidates.
- Participate in recruitment and selection process for new hires.
- Manages Simplified Acquisitions and micro purchase orders
- Drafted and presented reports outlining policy actions.
- Researched existing policies and procedures to gain firm understanding of current conditions.
- Managed implementation of policy and program initiatives.
National Institutes Of Health
Program Specialist
10.2015 - 01.2022
Job overview
- Develop and implement new administrative program policies and procedures to support programs goals and objectives.
- Identify key programmatic issues and recommend strategies for improvement in administrative management processes, procedures, and reporting systems for effective operation of clinical training programs.
- Interact externally with medical regulating agencies, accreditation agencies, medical schools, medical board, and other hospitals.
- Maintain liaison position and communicates with persons and groups from both within and outside organization
- Monitor and evaluates program(s) performance for programmatic efficiency and productivity in meeting established goals and objectives.
- Participate in strategic planning for development, implementation, and maintenance of new program initiatives.
- Prepare briefings, capturing results, and update metric reports and decision-making documentation
- Apply pragmatic, practical and analytical approach to problem-solving using proven quantitative and qualitative methods to develop actionable solutions.
- Provided technical and administrative direction on planning, conducting, and evaluating program operations.
- Analyze processes, plans and procedures for improving programmatic effectiveness.
- Develop program evaluation strategies aimed at continuous improvement of program operations and outcomes.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Analyze costs and resources required to support clinical training programs.
- Prepare purchase requisitions for all materials and equipment consistent with program budget allocation.
- Work closely with practitioners to ensure appropriate equipment acquisition.
- Preparing procurement actions and coordinating with procurement office for program level purchases.
- Develop statement(s) of work, cost estimates, and sole source justifications in soliciting contracted services.
- Develop, analyze, update, retrieve, and revise information for use in orientations, briefings, and reports
- Work with service level leadership, Human Resource Specialist, and outside entities for recruitment, staffing, and onboarding.
- Develop and manage onboarding personnel actions from start to day of onboarding.
- Work closely with practitioners to help each obtain medical staff privileges.
- Develop and manages processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications with candidates, consultants and outside counsel, resulting in timely and accurate petition filings.
- Explain visa rules and regulations to comply with Department of Labor and Department of State standards.
- Consults with foreign nationals on non-immigrant and immigrant visas and resolved routine and uncommon questions.
- Use CGE Concur and Omega World Travel to identify most cost-effective domestic and international travel accommodations for federal travelers.
- Organize and finalized arrangements to ensure smooth and efficient travel for employees.
- Independently reaches out to colleagues in field and across interagency to coordinate activities, solicit and give feedback, and share critical programmatic and technical information.
- Drafts program communications such as: Program Letter of Agreement (PLA), Memorandum of Understanding (MOU), and Statement of Work (SOW).
Department Of Veteran Affairs
Program Specialist
08.2010 - 10.2015
Job overview
- Served as facility Strategic Planning Workgroup facilitator for increasing Educational Affiliations.
- Identified, evaluated and developed solutions to remove roadblocks to change.
- Proposed changes to organizational structure and systems to achieve program goals or directives.
- Facilitated collaboration sessions to ensure expectations are being met and required team outcomes are in alignment with internal and external leadership.
- Developed and implemented departmental policies and standard operating procedures (SOP)
- Oversaw coordination of activities for all programs in preparation and review of documents necessary to prepare for ACGME site visits.
- Prepared and delivered correspondence, memorandums, oral presentations, reports and white papers to wide range of audiences
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Coordinated office workload and organizer for activities related to office management, interagency agreements, controlled correspondence, and programmatic budget allocation
- Liaised between budget office and service level for medical education program financial operations.
- Managed service level purchase card as well as travel cards including all necessary documentation.
- Provided technical and administrative direction on planning, conducting, and evaluating program operations.
- Addressed and resolved technical and operational concerns by working with team members and Clinical Directors.
- Promoted and practiced continuous learning and professional development for self and department by participating in self/and department-directed educational activities to keep up with current best practices, research, technology and trends.
- Oversaw adherence of activities to ACCME and Continuing Medical Education (CME) guidelines
- Accurately captured all critical data elements of provider applications, licensure and credentialing with various medical groups prior to processing.
- Ensured compliance with all required CME and facility-specific education/training requirements.
- Worked effectively with staff from various departments to coordinate workflow resolutions.
- Worked on facilities and housekeeping requests for service level office moves and storage.
- Served as Patient Advocate and responded to patient concerns and questions with compassion and knowledgeable service.
Education
George Washington UniversityWashington, DC
Master of Public Health from Public Health
05.2017
University Overview
- Capstone Project: Policy Proposition to the National Cancer Institute on the Protection of Patient Privacy on Biomedical Waste used for Research
- Relevant Coursework: Fundamentals of Program Evaluation, Planning & Implementation of Health Promotion Programs, Practical Data Management & Analysis, & Introduction to Public Health Communications & Marketing
Barry UniversityMiami, FL
Master of Science from Health Services Administration
07.2007
University Overview
- Capstone Project: Quality Improvement in Long Term Care Facilities
- Graduate Certificate in Quality Improvement and Outcomes Management
- Relevant Coursework: Health Care Policy, Finance & Delivery of Health Care Services, Health Care Budgeting & Financial Management & Quality Management and Utilization Review
Florida Agricultural And Mechanical UniversityTallahassee, FL
Bachelor of Science from Health Sciences
05.2005
Skills
Administrative Management
Program Administration and Evaluation
Interpersonal and Written Communication
Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
Organizational Skills
Operational Efficiency (Policies, Processes, and Improvement)
Operations Management
Policy and Procedure Development and Modification
Presentation Skills
Process Improvement
Program Development
Strategic Planning
Teamwork/Collaboration
Leadership
Leadership Education and Action Program (LEAP), 2021 Cohort
National Cancer Institute, National Institutes of Health – Bethesda, MD
- Cultural Intelligence to Manage Bias
- Diversity and Inclusion – Safe Zone
- Crucial Conversations
- Inside Out Coaching – Coaching for Breakthrough
- Team Building
Timeline
Program Analyst
Office Of Minority Health
01.2022 - Current
Program Specialist
National Institutes Of Health
10.2015 - 01.2022
Program Specialist
Department Of Veteran Affairs
08.2010 - 10.2015
George Washington University
Master of Public Health from Public Health
Barry University
Master of Science from Health Services Administration
Florida Agricultural And Mechanical University
Bachelor of Science from Health Sciences
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