Summary
Overview
Work History
Education
Skills
Timeline
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Selene Edwards

Pittsburgh,PA

Summary

Dynamic and results-oriented professional with experience at Crumbl Cookies, adept in customer service and food safety. Excelled in team collaboration, training employees, and managing inventory, demonstrating strong problem-solving skills and a quick learning ability. Achieved significant client satisfaction through meticulous attention to detail and active listening, ensuring high-quality service and operational efficiency.

Overview

1
1
year of professional experience

Work History

Baker

Crumbl Cookies
09.2024 - Current
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Prepared frostings and other toppings for cakes and pastries.
  • Operated cash registers and processed payments accurately.
  • Cleaned and maintained kitchen equipment and oven.
  • Processed customer orders and payment transactions.

Front Desk Aide

Duquesne University
05.2024 - 08.2024
  • Handled telephone calls professionally, directing callers appropriately or taking detailed messages when necessary.
  • Aided in student and parent information.
  • Supervised front lobby guests and students.

Education

Biology

Duquesne University
Pittsburgh, PA

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Quick learner

Timeline

Baker

Crumbl Cookies
09.2024 - Current

Front Desk Aide

Duquesne University
05.2024 - 08.2024

Biology

Duquesne University

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Selene Edwards