Selenia Marquez
Houston,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Physical Therapy Receptionist/tech
Advance Physical Therapy Richmond
Houston, TX
01.2024 - Current
- Strengthened communication between patients and therapists by relaying important messages accurately and promptly.
- Facilitated smooth check-in process for new patients, guiding them through necessary paperwork completion efficiently.
- Assist physical therapists in implementing treatment plans, including exercises, modalities, and equipment setup.
- Monitor and document patient progress, ensuring accurate and timely updates to patient records.
- Manage front desk operations, including patient scheduling, answering phone calls, and greeting visitors.
- Handle insurance verifications, process payments, and maintain financial records.
- Ensure cleanliness and organization of treatment areas and equipment.
Cashier/manager
Carnicería Y Taqueria Anna
Houston, TX
01.2010 - 01.2024
- Manage daily operations of a busy restaurant, overseeing a team of 4+ staff members.
- Implemented inventory control measures, reducing food waste by 20% and improving cost-efficiency.
- Provide exceptional customer service, resulting in a 15% increase in repeat business and positive online reviews.
- Handle financial transactions, balance cash registers, and maintain accurate financial records.
Assistant Coach
Vie Crossfit
Houston, TX
08.2020 - 07.2023
- Instruct and guide clients through effective exercise routines, resulting in a 15% increase in overall fitness levels among participants.
- Collaborate with the coaching team to develop customized fitness plans based on individual needs and goals.
- Conduct regular fitness assessments to track progress and adjust workout plans accordingly.
- Promote a safe and motivating workout environment, ensuring client satisfaction and retention.
Childcare Assistant
Ava’s Angel Childcare
Houston, TX
04.2018 - 07.2020
- Provided a safe and nurturing environment for children aged 6 months to 5 years.
- Implemented age-appropriate educational activities and curriculum, fostering child development.
- Maintained open and effective communication with parents, addressing concerns and providing updates on child progress.
Education
Bachelor Of Science - Exercise Science
University of Houston
Houston, TX12.2020
Associate In Arts -
Houston Community College
Houston, TX05.2018
Skills
- Ability to communicate clinical information to patients with varying levels of understanding
- Strong physical capabilities, including lifting up to 75 pounds and carrying up to 30 pounds
- Exceptional interpersonal skills and teamwork abilities
- Detail-oriented with excellent time management and organizational skills
- Scheduling
- Clerical Support
- Greeting and Seating Clients
- Patient Communication
- Positive Reinforcement
- Monitoring
- Communication
- Basic Life Support (BLS)
- Bilingual fluency in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Physical Therapy Receptionist/tech
Advance Physical Therapy Richmond
01.2024 - Current
Assistant Coach
Vie Crossfit
08.2020 - 07.2023
Childcare Assistant
Ava’s Angel Childcare
04.2018 - 07.2020
Cashier/manager
Carnicería Y Taqueria Anna
01.2010 - 01.2024
Bachelor Of Science - Exercise Science
University of Houston
Associate In Arts -
Houston Community College