Selenthia Jeffers
Cedar Rapids,IA
Summary
Strategic Area Sales Manager with expertise in customer relationship management and team leadership. Proven skills in performance evaluation and inventory management drive client satisfaction and business growth. Strong background in performance reporting and conflict resolution, consistently achieving strategic targets.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
Cedar Rapids , IA
05.2026 - Current
- Loaded and unloaded trucks using manual and mechanical methods.
- Sorted packages by size and destination for efficient processing.
- Maintained cleanliness and organization of work area throughout the shift.
- Operated scanning equipment to track package movements accurately.
- Followed safety protocols to ensure a safe working environment.
Sales Manager
Infinity
Cedar Rapids , IA
04.2025 - 04.2026
- Developed sales strategies to enhance customer engagement.
- Trained team members on product knowledge and sales techniques.
- Conducted regular meetings to review team performance and goals.
- Managed daily operations of the sales department effectively.
- Managed daily operations of sales department, including supervision of staff members.
Consultant
Shared Existence LLC
Cedar Rapids, Iowa
09.2022 - 03.2025
- Facilitated client workshops to identify needs and develop strategic plans.
- Analyzed project data to improve service delivery and operational efficiency.
- Developed customized solutions based on client feedback and industry best practices.
- Assisted in preparing presentations for stakeholder meetings and project updates.
- Set specific goals for projects to measure progress and evaluate end results.
Area Sales Manager
Charter Spectrum
Wauwatosa, Wisconsin
06.2004 - 02.2022
- Managed regional sales teams to achieve strategic growth targets.
- Developed and implemented sales strategies to increase market share.
- Conducted training sessions for staff on effective sales techniques and customer engagement.
- Fostered relationships with key clients to enhance loyalty and retention rates.
- Prepared regular reports on sales performance for executive leadership review.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Monitored sales team performance and provided effective training to help each reach targets.
Education
High School Diploma -
Shorewood High School
Milwaukee, WI06-2003
Skills
- Inventory management
- Sales strategy
- Team leadership
- Performance reporting
- Forecasting
- Team leadership
- Team management
- Conflict resolution
- Effective communication
- Relationship management
- Team management
Certification
- Intercultural Development
Affiliations
- Volunteer Ministry council DEI Facilitator, St.Paul’s Methodist Church
Timeline
Package Handler
FedEx
05.2026 - Current
Sales Manager
Infinity
04.2025 - 04.2026
Consultant
Shared Existence LLC
09.2022 - 03.2025
Area Sales Manager
Charter Spectrum
06.2004 - 02.2022
High School Diploma -
Shorewood High School