Hi, I’m
SELETA LEWIS
Atlanta,GA
Summary
A highly accomplished, motivated, and talented professional with diverse experience in Office Administration and Customer Service. Obtained a Master's degree in Healthcare Administration, with gained knowledge of Quality Management, Information systems (EHR/EMR), and HCA Policy. Also, studied overall Healthcare Management trends and best practices in the industry. Particularly skilled in quality assurance and customer satisfaction.
Overview
6
years of professional experience
Work History
Moore Life Urgent Care
Administrative Assistant
01.2016 - 06.2017
Job overview
- Greeted Patients
- Utilized multi-line phone system to scheduled patient appointments.
- Maintained Provider calenders.
- Managed and Maintained filing system by utilizing EMR to track and record patient data.
- Maintained adequate office, medical,and other PPE supplies by placing purchase orders.
The White Legal Group LLC
Administration Assistant
02.2015 - 07.2015
Job overview
- Assisted in booking clients for consultations as well as general secretarial duties, including – scheduling meetings, appointments, faxing and mailing.
- Helped to “build” client books (keep track of current cases) and close out old cases.
- Answered multi-line phone system, routing calls, delivering messages and greeting visitors.
- Executed record filing system to improve document organization and management.
American Income Life Insurance Company
Life Insurance Agent/Trainer
04.2013 - 10.2013
Job overview
- Maintained high standards of customer service by building relationships with clients.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Hermosa Construction Group
Administrative Assistant
11.2015 - 03.2016
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Jazz 91.9
Trafficking/Productions Intern
08.2011 - 04.2012
Job overview
- Utilize Adobe Audition, Google (Scott Systems) Automation, VT-Marketron Traffic Scheduling Software to assist with local shows.
- Assist with show preparation, air check PSA’s, and air check underwriting voiceovers for quality, accuracy, and non commercial guideline adherence.
- Work with Marketing/Communications Director on social media and press release outreach.
Education
Independence University Salt, Lake City, UT
Master of Science from Healthcare Administration
University Overview
Summa Cum Laude, GPA: 3.92
Clark Atlanta University, Atlanta, GA
Bachelor of Art from Mass Media Arts
University Overview
GPA: 2.97
Skills
- Extremely capable leader
- Highly organized and efficient
- Familiar with basic operating systems such as Microsoft Word, Excel and Power Point
- Coachable
- Possess excellent oral and written communication
- Problem resolution ability
Additional Information
- Dean's List- (July 2015- November 2015)
- President's List(December 2015- March 2016)
- President's List- (March 2016- June 2016)
- President's List- (June 2016- September 2016)
- Honors Society (July- 2015- September 2016)
Timeline
Administrative Assistant
Moore Life Urgent Care
01.2016 - 06.2017
Administrative Assistant
Hermosa Construction Group
11.2015 - 03.2016
Administration Assistant
The White Legal Group LLC
02.2015 - 07.2015
Life Insurance Agent/Trainer
American Income Life Insurance Company
04.2013 - 10.2013
Trafficking/Productions Intern
Jazz 91.9
08.2011 - 04.2012
Independence University Salt
Master of Science from Healthcare Administration
Clark Atlanta University
Bachelor of Art from Mass Media Arts
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