Selim Kandaz
Tomball,TX
Summary
Dedicated and versatile IT professional with dual Bachelor's degrees in Computer Engineering and Software Engineering. Bringing over three years of hands-on experience as an IT Support Specialist, possesses a comprehensive understanding of both hardware and software systems. Skilled in providing exceptional technical support to users while leveraging expertise in troubleshooting, system administration, and project management. Committed to delivering innovative solutions that enhance efficiency and drive organizational success.
Overview
5
5
years of professional experience
Work History
IT Support Specialist
TheFix
04.2021 - Current
- Provided comprehensive administrative and helpdesk support.
- Resolved hardware and software issues promptly, ensuring minimal disruptions to operations.
- Installed, configured, and maintained IT systems and software.
- Collaborated on IT projects and initiatives, contributing technical expertise.
- Reduced downtime with effective troubleshooting and timely problem resolution.
Intern
TiaR Information Technologies Defense Security Sys
09.2019 - 01.2020
- • Maintenance of current products and new feature development for one product
- • Help maintain code quality, configuration management using Java and MySQL
- • Performed hardware testing, Learned about hardware vs. software tradeoffs
- • Worked within Agile environment, participated in SDLC
Education
Bachelor of Science - Software Engineering
Sam Houston State University
Huntsville, TX05.2023
Bachelor of Science - Computer Engineering
Firat University
Turkey06.2020
Skills
- System enhancement
- Configuration Management
- User Training
- Incident Management
- System Administration
- C, Python
- Agile
- Dynamics AX
- Hardware maintenance
- Hardware upgrades
Timeline
IT Support Specialist
TheFix
04.2021 - Current
Intern
TiaR Information Technologies Defense Security Sys
09.2019 - 01.2020
Bachelor of Science - Software Engineering
Sam Houston State University
Bachelor of Science - Computer Engineering
Firat University
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