Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Selim Sevim

Online and On-Site Sales and Service
Norcross,Georgia
Selim  Sevim

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

10
years of professional experience

Work History

Everything Depot Ltd. Company

Associate Online Customer Service Representative
08.2020 - 01.2024

Job overview


  • Responsible for assisting customers via online chat in order to create a lead to schedule an appointment or pass the call to a sales .
  • Answered phone calls to assist customers with their online purchases or to help them make online purchases.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Troubleshot website/system issues related to submitting payments, web navigation, email/password resets as well as providing assistance to customers who wish to enroll in online based initiatives.
  • Responsible for shipping, buying, trading merchandise to customers online and local.
  • Engaged every customer by phone or internet with information and suggestions for new financial products or services.
  • Assisted customer's with servicing their online banking accounts.

Turkish Carpets, Inc.

Sales Associate Furniture and Rug Specialist
02.2014 - 12.2023

Job overview

  • Greeted customers and helped with product questions, selections and purchases.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Informed customers of current store promotions to encourage additional sales purchases.

Education

Forsyth Central High School
Cumming, GA

High School Diploma
05.2023

University Overview

Skills

  • Loss Prevention Goals Monitoring
  • Brand Visibility
  • Merchandising and Display
  • Strong Communication and Interpersonal Skills
  • Upselling Strategies
  • Inbound Customer Calls
  • Sales and Promotions
  • Cash Register Operations
  • Organization Strategies
  • Persuasive Selling
  • Teamwork and Collaboration
  • Client Needs Assessment
  • Completing Purchases
  • Customer Service
  • Policy and Procedure Adherence
  • Suggestive Selling
  • Time Management
  • Store Opening and Closing
  • Upselling Techniques
  • Order Processing
  • Ability to Lift 40 Pounds
  • Excellent Written and Verbal Communication
  • Cash Handling
  • Building Customer Loyalty
  • POS System Operations
  • Retail Store Operations
Availability
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Timeline

Associate Online Customer Service Representative
Everything Depot Ltd. Company
08.2020 - 01.2024
Sales Associate Furniture and Rug Specialist
Turkish Carpets, Inc.
02.2014 - 12.2023
Forsyth Central High School
High School Diploma
Selim Sevim Online and On-Site Sales and Service