Selina C. Fambro
Columbia,MD
Overview
13
13
years of professional experience
Work History
Academic Program Specialist
University of Maryland Global Campus
06.2024 - Current
- Process received transcripts and other student documents including demographic forms, FERPA release and opt in/out, enrollment verifications, grade reports, 3rd party education verification, and investigator requests, in a confidential manner
- Verify and enter student information listed on each institution's transcript sent to UMGC
- Accurately scan and link transcripts to the UMGC student record, and enter transcript data into the student information system (SIS)
- Review on screen transcripts, verification, and digital filing related to student records
- Accurately verify school accreditation, enter transfer credit GPA, applicable degrees earned, and course/grade information into the system to ensure transfer credit is applied to each student's evaluation
- Assist with any forms of document scanning and data entry as necessary for documents that are student related
- Serve as an entry point for starting the transfer evaluation process for incoming students and has a direct effect on the recruitment of new students to the university
- Screen transcripts to update the student's record for any additional schools attended
- Provide Tier I and II support related to transcript inquiries made by phone, through email cases, in person, or chat
- Sort and process incoming mail in accordance with the transcript and document business processes
Registrar
Lincoln College of Technology
Columbia, MD
08.2023 - 06.2024
- Manage all operational activities related to student registration, including starts, drops, re-entries, interrupts, transfers, and graduate statistics
- Oversee academic records management, including generating reports in CVue, creating student groups, exporting data to Excel, and completing mail merge tasks
- Run month-end, mod-end/start, and student population reports
- Report student population statistics accurately
- Generate transcripts, diplomas, re-admissions, and manage student withdrawals
- Certify attendance changes, extern/internship attendance, grade changes, pending course schedule requests, leave of absence, and advisories
- Enforce compliance with FERPA and other relevant state, federal, and accreditation requirements
- Update and maintain the company-managed database of student information, including assisting with classroom assignments to ensure prerequisite compliance
- Input all grades, issue grade reports, and transcripts
- Review student files for compliance with institutional, state, federal, and accrediting commission regulations and standards
- Provide guidance to students on academic policies
- Monitor student attendance in accordance with campus policy
Registrar
Howard County Public School System
Columbia, MD
02.2023 - 06.2023
- Analyzed and interpreted residency, attendance, course history, and graduation data, ensuring prompt and policy-compliant actions
- Maintained meticulous documentation of 2500+ student records with 100% accuracy and compliance
- Coordinated 10 weekly enrollment or withdrawal processes efficiently, serving as the primary contact for implementation
- Liaised daily with colleges/universities admissions officers, high school registrars, employers, recruiters, and agencies, ensuring swift and accurate delivery of student records/transcripts
Enrollment Management Assistant
Pearson Virtual Schools
08.2017 - 12.2022
- Managed 5000+ student accounts across 400 US school districts in a population of 100,000, exceeding performance expectations
- Achieved a +15% transfer resolution rate through persistent follow-up and progress tracking of pending verifications
- Developed infrastructure for streamlined data presentation and document verification standards, resulting in consistent and improved outcomes
- Addressed schools with below-average graduation rates at risk of closure, increasing transfer rates by +10% to ensure program continuity
International Enrollment Advisor
Laureate Education, Inc.
Columbia, MD
08.2011 - 06.2014
- Provided support to students throughout the enrollment process, advising on internal procedures and policies
- Maintained required documentation and files, analyzed data for enrollment forecasts, and implemented new processes for better data compilation
- Evaluated market trends, presented recommendations to the executive team to drive enrollment numbers, and meet KPIs
Timeline
Academic Program Specialist
University of Maryland Global Campus
06.2024 - Current
Registrar
Lincoln College of Technology
08.2023 - 06.2024
Registrar
Howard County Public School System
02.2023 - 06.2023
Enrollment Management Assistant
Pearson Virtual Schools
08.2017 - 12.2022
International Enrollment Advisor
Laureate Education, Inc.
08.2011 - 06.2014
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