Selina De Los Santos
Laredo
Summary
An accomplished Program Investigator with a proven track record in leading complex investigations at Texas Department of Public Safety (DPS) by mastering compliance analysis and fostering teamwork. Demonstrated exceptional analytical and interpersonal skills, achieving significant improvements in regulatory compliance, research and analysis through creating Standard Operating Procedures (SOPs), training resources, and assisting other divisions, agencies, and law enforcement counterparts in complex investigations to achieve the common goal. Focused on keeping the general public safe through superior investigations of crimes, offenses, research, and planning.
Overview
9
9
years of professional experience
Work History
Auditor Trainee
Texas Department Of Public Safety
04.2025 - Current
- Assist in auditing law enforcement agencies by meticulously reviewing crime records documentation to ensure compliance is being met at the state and federal level.
- Perform observations and evaluated supporting documents to supplement audit findings.
- Review state and federal law to ensure compliance is being met when reviewing different types of crime records.
- Assist in organizing record documentation for each agency being audited.
- Assist in organizing travel trips
- Participate in NLETS and TLETS training
Program Investigator
Texas Department Of Public Safety
11.2020 - 04.2025
- Oversee and supervise 100+ vehicle inspection stations, 100+ private security businesses, 10+ Metal Recycling Entities, among various other businesses that are regulated.
- Researched assigned case load and led investigations to determine appropriate course of proceedings for various regulated programs.
- Collaborated with local, state, and federal agencies on investigations.
- Questioned and consulted with subjects and witnesses for information pertaining to assigned investigations.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with witnesses and clients.
- Interviewed and interrogated suspects.
- Documented findings and prepared detailed reports.
- Organized and executed undercover surveillance operations.
- Organized and executed operations regarding complaint investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Conduct routine inspections on licensed businesses that are regulated with the Texas Department of Public Safety to ensure compliance.
- Prepare and create high level investigative reports to submit to the appropriate case reporting databases.
- Create and present training for regions across the state.
- Lead investigator for private security committee.
Teacher Aide
Laredo Independent School District
09.2016 - 11.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Provided instructional support to students unable to attend regular classes.
- Supported planning and preparation for culturally-diverse class sessions.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Assisted teachers with supervision and care of group of 22+ children.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supervised students on field trips for safety and proper behavior in public settings.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
Master of Arts - Public Administration
Texas A&M International University
Laredo, TX05.2019
Bachelor of Arts - Political Science
Texas A&M University
College Station, TX08.2016
Associate of Arts - Government
Laredo Community College
Laredo, TX2014
Skills
- Interviewing
- Analytical/Interpersonal
- Detailed Report Writing
- Compliance Assessments
- Active Learning
- Action Planning
- Case Consulting
- Investigative Report Preparation
- Oral communication
- Leadership
- Decision making
- Detail oriented
- Accountability
- Integrity/Honesty
- Teamwork
- System Analysis
- Documentation And Reporting
- Regulatory Compliance
- Trend modeling
- Report Preparation
- Root Cause Analysis
- Trend forecasting
- Risk Mitigation
- Compliance Analysis
Accomplishments
- Director's Award Recipient
- 2021 Merit Award Recipient
- 2023 Merit Award Recipient
- 2022-2023 FBI Women in Law Enforcement Conference Attendee
- 2023 UT Leadership Academy Student
- Bilingual in English and Spanish
Affiliations
- National Association of Women Law Enforcement Executives (NAWLEE) member.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Auditor Trainee
Texas Department Of Public Safety
04.2025 - Current
Program Investigator
Texas Department Of Public Safety
11.2020 - 04.2025
Teacher Aide
Laredo Independent School District
09.2016 - 11.2020
Master of Arts - Public Administration
Texas A&M International University
Bachelor of Arts - Political Science
Texas A&M University
Associate of Arts - Government
Laredo Community College
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