Selina Escobar
Boca Raton,USA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Law Clerk
Lytal, Reiter, Smith, Ivey & Fronrath
2024.02 - Current
- Conducted legal research and analysis to support case preparation and client representation.
- Assisted attorneys in trial preparation, Reviewed case files to identify relevant information and summarize findings for attorney review.
Receptionist
Dental Art P.A
2020.01 - 2023.12
- Managed front desk operations, greeting and checking in patients, and coordinating their appointments.
- Handled insurance verification, claim submissions, and billing inquiries
- Scheduled and confirmed appointments for patients. Developed and maintained patient records, ensuring accuracy and compliance with privacy regulations.
Customer Service Representative
Concentrix
2017.08 - 2020.01
- Assisted customers with account inquiries, transaction history, and account management through inbound and outbound calls.
- Resolved billing discrepancies and processed financial transactions accurately and efficiently.
- Recognized for consistently meeting and exceeding monthly performance targets, including call volume and resolution times.
Education
High School Diploma -
High School, Heisenberg
Bogota, Colombia07.2014
Skills
- 100% English Spanish management in listening, speaking, reading, writing and grammar
- Responsible person, fulfilling my obligations, accuracy in my projects, collaborator
- Organization and Time Management
- Computer Skills
Timeline
Law Clerk
Lytal, Reiter, Smith, Ivey & Fronrath
2024.02 - Current
Receptionist
Dental Art P.A
2020.01 - 2023.12
Customer Service Representative
Concentrix
2017.08 - 2020.01
High School Diploma -
High School, Heisenberg