Summary
Overview
Work History
Education
Skills
Timeline
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Selina Ford

Las Vegas,NV

Summary

Proactive Sports Clips Manager and self-employed Lyft/Uber Driver with a strong background in team leadership, conflict resolution, and operational efficiency. Skilled in boosting customer satisfaction, cross-training teams, and upholding safety compliance. Able to demonstrate exceptional problem-solving abilities, a commitment to high-quality service, and meticulous attention to record-keeping.

Overview

4
4
years of professional experience

Work History

Sports Clips Manager

Sports Clips
  • Efficiently managed multiple tasks within set deadlines.
  • Boosted customer satisfaction by quickly resolving disputes, maintaining clear communication, and consistently delivering high-quality service.
  • Mediated conflicts among staff by actively listening to concerns and facilitating fair resolutions.
  • Enhanced team versatility and performance by cross-training employees.
  • Improved operational efficiency by identifying and implementing process improvements.
  • Maintained detailed records and documentation, ensuring accuracy and compliance with company standards.

Self-employed Lyft and Uber Driver

Lyft And Uber
01.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Strong interpersonal communication and conflict resolution.
  • Interpersonal Communication and Conflict Resolution: Effectively communicated with a diverse range of passengers, resolving conflicts and ensuring a positive experience, which honed my ability to manage and address interpersonal challenges in a professional environment.

Education

High School Diploma -

Tonopah High School
Tonopah, NV
05.1997

Skills

  • Led teams effectively to achieve goals and maintain high performance
  • Expertly managed time to meet deadlines and prioritize tasks
  • Communicated clearly and professionally through both verbal and written channels
  • Solved complex problems by analyzing situations and implementing effective solutions

Timeline

Self-employed Lyft and Uber Driver

Lyft And Uber
01.2021 - Current

Sports Clips Manager

Sports Clips

High School Diploma -

Tonopah High School

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Selina Ford