Selina koroma

- Provide beauty and wellness

- Focused services designed to promote relaxation, self-care, and overall client satisfaction.

- Perform head spa and wellness services while creating a calm, professional, and welcoming environment for clients.

- Communicate with clients to understand their individual needs, preferences, and desired outcomes.

- Provide client education regarding hair, scalp, skincare, and personal-care products. - Develop and prepare beauty and personal

- care products, including body scrubs, bath salts, skin oils, and other wellness products. - Research ingredients and product formulations while maintaining attention to quality, consistency, presentation, and client experience.

- Handle product preparation, packaging, labeling, inventory, and organization.

- Manage customer relationships, appointments, inquiries, and follow-up communication.

- Maintain a clean, organized, and professional service environment.

- Manage retail products and assist clients in selecting products based on their individual beauty and wellness needs.

- Develop and promote wellness experiences and services designed to encourage self-care and relaxation.

- Handle business operations, scheduling, purchasing, customer service, and day-to-day organization.

• - Provided compassionate support and supervision to individuals in a residential setting.
• - Assisted individuals with daily needs while promoting dignity, independence, and respect.
• - Maintained a safe, clean, and supportive environment.
• - Followed established policies, procedures, and safety guidelines.
• - Communicated effectively with individuals, families, coworkers, and other members of the care team.
• - Maintained confidentiality and handled sensitive situations professionally.
• - Observed and reported changes in behavior, needs, or circumstances according to established procedures.
• - Used patience, empathy, and sound judgment when working with individuals with different needs.
• - Completed required documentation and maintained accurate records.

• - Provide professional and friendly customer service to individuals with a variety of needs.
• - Answer questions, provide information, and communicate effectively with clients and coworkers.
• - Maintain professionalism and confidentiality when handling sensitive information.
• - Assist with administrative and reception responsibilities.
• - Manage multiple responsibilities while maintaining organization and attention to detail.
• - Resolve customer concerns using patience, professionalism, and effective communication.
• - Work independently while also collaborating with team members.