Selina Lister
Molalla
Summary
Detail-oriented Office Professional with strong customer service, bookkeeping, and clerical skills. Enhanced office efficiency through effective communication and organizational abilities while pursuing payroll clerk certification. Committed to fostering educational success and promoting a growth mindset in students through individualized support and classroom management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Teacher
Bloom and Grow Children’s Center
Molalla
05.2025 - Current
- Designed lesson plans tailored to diverse learning styles, enhancing student engagement and understanding.
- Implemented classroom management strategies to create a positive learning environment.
- Established and upheld safety and order in the classroom, ensuring a conducive learning environment for all students.
- Engaged parents in discussions about student progress, fostering collaborative relationships to support student development.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Mentored new teachers by sharing best practices and classroom techniques.
Person in Charge
Safeway
Molalla
08.2023 - 04.2025
- Supervised daily store operations, ensuring compliance with company policies to maintain operational standards.
- Managed inventory levels and coordinated product restocking efforts.
- Resolved customer complaints, improving overall shopping experience and customer satisfaction.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Oversaw cash handling procedures and ensured register accuracy.
- Conducted regular safety inspections to maintain a secure environment.
- Guided and supported personnel during shifts.
- Provided guidance and support for personnel as needed.
- Handled confidential information with discretion and integrity, safeguarding customer trust and company reputation.
Front Desk Agent
Quality Inn and Suites
Wilsonville
06.2022 - 10.2022
- Check-ins check it's.
- Answered phones to take and cancel reservations promptly.
- Provided customer service by assisting guests with inquiries and needs.
- Coordinating room assignments based on guest preferences.
- Answer phones take reservations, cancel reservations.
- Provided exceptional customer service to enhance guest experiences.
- Check ins check it's.
Janitor
MSNW Group, LLC
Molalla
04.2021 - 07.2021
- Cleaned and sanitized exam rooms, doctor's offices, nurses' stations, lobby, receptionist area, break room, and bathrooms.
- Maintained cleanliness and sanitation in assigned areas across various facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Disposed of waste and recyclables according to company guidelines and safety protocols.
Office Clerk
OfficeTeam
Portland
05.2016 - 11.2016
- Printed, packaged, scanned, and labeled documents for efficient distribution.
- Managed daily operations of print room
- Coordinated end-of-day procedures for print center
CASHIER
FRED MEYERS
11.2015 - 02.2016
- Customer service, cash handling, scanning all types of items, bagging product, cleaning register area, stocking bags, listening to customer complaints, guiding customers to product.
- Processed customer transactions accurately and efficiently.
- Maintained a clean and organized checkout area.
- Assisted customers with product inquiries and recommendations.
TAX PROFESSIONAL
H&R BLOCK
12.2014 - 04.2015
- Prepared and filed clients' tax returns, processed payments, and provided exceptional customer service by answering inquiries and setting appointments.
- Managed the receptionist area, including greeting clients and responding to telephone and walk-in appointments and requests for information.
- Maintained organized front desk and reception area to enhance client experience.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
STORE MANAGER
STEIN OIL
05.2006 - 02.2007
- Open store, Bank deposits, Bookkeeping, Inventory, Cash handling, Pumping gas, Cash register, Training new employees, Scheduling, Customer Service.
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and maintained optimal stock levels.
- Trained and mentored staff on customer service best practices.
Education
College Degree - Payroll Clerk
Penn Foster
Associate - Medical Billing and Coding Specialist
Mt Hood Community College
Gresham, ORGED - Human Services Generalist and Business Management
CLACKAMAS COMMUNITY COLLEGE
Skills
- Curriculum development
- Student assessment
- Problem resolution
- Curriculum delivery
- Instructional design
- Mentoring students
- Student support
- Social-emotional learning
- Community engagement
- Budget management
- Resource allocation
- Event coordination
- Data analysis
- Microsoft Office
- Microsoft Word
- Digital communication
- Customer service
- Basic math
- Classroom restocking
- Inventory management
- Problem resolution
- Leadership
- Communication skills
- Effective communication
- Role model
- Parental involvement
- Retail management
- Role model
- Parental involvement
Certification
Food Handler Certification
Additional Information - Skills And Abilities
Currently in school for Medical Billing and Coding. Next step is to get Certified. Administrative Assistant who is highly energetic, outgoing, and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly customer service associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Personable customer service associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Dedicated retail/customer service administrative assistant with more than 10 years in administrative, customer service, retail management experience. Possesses a firm commitment to customer service that has been described as 'second-to-none' by employers.
State Licenses
- Tax Preparer, 2014
- Notary Public, 2014
- Flagger Certification, 2015
Assessments
- Office manager, Proficient, 09/01/22
- Data entry: Attention to detail, Proficient, 08/01/21
- Customer focus & orientation, Proficient, 09/01/22
- Customer service, Proficient, 06/01/20
- Administrative assistant/receptionist, Proficient, 07/01/22
- Front desk agent (hotel), Proficient, 05/01/22
Timeline
Teacher
Bloom and Grow Children’s Center
05.2025 - Current
Person in Charge
Safeway
08.2023 - 04.2025
Front Desk Agent
Quality Inn and Suites
06.2022 - 10.2022
Janitor
MSNW Group, LLC
04.2021 - 07.2021
Office Clerk
OfficeTeam
05.2016 - 11.2016
CASHIER
FRED MEYERS
11.2015 - 02.2016
TAX PROFESSIONAL
H&R BLOCK
12.2014 - 04.2015
STORE MANAGER
STEIN OIL
05.2006 - 02.2007
College Degree - Payroll Clerk
Penn Foster
Associate - Medical Billing and Coding Specialist
Mt Hood Community College
GED - Human Services Generalist and Business Management
CLACKAMAS COMMUNITY COLLEGE