Selina Philbert
Las Vegas,NV
Summary
A motivated and results-oriented professional who is eager to embrace fresh challenges and cultivate a dynamic career path with a focus on personal and professional development. Possessing a relentless drive to excel, I am committed to delivering exceptional customer service. I am ready to take on new challenges, embrace change, and positively represent a growing company by being safe, dependable, caring, and efficient.
Overview
9
9
years of professional experience
Work History
Licensed Hairstylist
Phenix Salon Suites
01.2021 - Current
- For my role as a hairstylist, my primary focus is on building and sustaining a robust clientele while ensuring a positive and memorable client experience
- To achieve this, I leverage not only my technical expertise in hair cutting, styling, and comprehensive knowledge of the craft but also by providing efficient and excellent customer service to clients.
- Through dedication and a strong work ethic, I have successfully established a thriving brand and cultivated a loyal clientele within a short span of 2 years. I focus on customer retention by providing the best service in a safe welcoming environment.
Customer Service Representative
Invited Cru LLC
01.2018 - 12.2020
- Assisted customers with their needs and concerns to address any problems they may have.
- Answered customer questions, provided information about products and services, and resolved customer complaints.
- Balanced a heavy work load and prioritized tasks.
- Provided excellent communication skills, included listening, empathy, and patience.
Acquisitions Manager
Blue Coast Properties LLC
01.2016 - 01.2018
- As the Lead Acquisitions Manager, I spearheaded lead generation, conducted in-depth market research, and proactively contacted both new and warm leads
- In addition to handling various administrative tasks, my efforts significantly contributed to the noteworthy expansion of the company's revenue and real estate portfolio
- I collaborated and worked with colleagues on team projects.
Bartender/Waitress
Frank N Steins Bar & Grill
04.2017 - 12.2019
- Experienced in preparing and serving a wide range of alcoholic beverages with a focus on delivering exceptional customer service
- Proficiently handled fast-paced, high-volume environments, ensuring efficiency and customer satisfaction
- Responsible for performing thorough opening and closing duties to maintain a well-organized and inviting establishment
Education
Cosmetology License -
Ogle School Hair Skin Nails
07.2017
Associate in Science -
Houston Community College
05.2014
High School Diploma -
Lawerence E. Elkins High School
06.2011
Skills
- Customer service
- Time management
- Product management
- Marketing
- Clientele base creation
- Conflict Resolution
- Lead generation
Activities
As someone who is constantly challenging herself, I enjoy reading and learning new things. I strongly believe in the importance of understanding different cultures and I enjoy helping others who are in need. I personally give back to my community frequently by volunteering at Bread of Life, Inc.
Timeline
Licensed Hairstylist
Phenix Salon Suites
01.2021 - Current
Customer Service Representative
Invited Cru LLC
01.2018 - 12.2020
Bartender/Waitress
Frank N Steins Bar & Grill
04.2017 - 12.2019
Acquisitions Manager
Blue Coast Properties LLC
01.2016 - 01.2018
Cosmetology License -
Ogle School Hair Skin Nails
Associate in Science -
Houston Community College
High School Diploma -
Lawerence E. Elkins High School
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