Selina Salaz-Rodriguez
Longview,WA
Summary
Responsible Barista Shift Manager with 3 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Red Leaf Organic Coffee
05.2021 - Current
- Advised customers on whole bean purchases by detailing origin, flavor, and pairing recommendations.
- Accurately completed end-of-day financial tasks worth over $4,000 of cash and card transactions daily.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
School Aged Childcare Worker
Wee Care Day Care Learning And Development Centers
05.2019 - 05.2021
- Planned and led games, reading time and singing for groups of 30 children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Introduced children to educational games and activities to boost learning.
- Enforced rules and managed behavior through developmentally appropriate discipline.
CNA
Park Royal
01.2018 - 05.2019
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Associate of Arts - General Studies
Clark College
Vancouver, WAHigh School Diploma -
Mark Morris High School
Longview, WA06.2017
Skills
- Sales Promotion
- Product Upselling
- Equipment Troubleshooting
- Staff Motivation
- Cash Handling Accuracy
- Supply Ordering
- Food Safety Compliance
- Inventory Control
- Customer Service
- Task Delegation
- Multitasking Abilities
- Critical Thinking
Certification
- Project Management, Google - 2023- Present
Timeline
Barista Shift Supervisor
Red Leaf Organic Coffee
05.2021 - Current
School Aged Childcare Worker
Wee Care Day Care Learning And Development Centers
05.2019 - 05.2021
CNA
Park Royal
01.2018 - 05.2019
Associate of Arts - General Studies
Clark College
High School Diploma -
Mark Morris High School
- Project Management, Google - 2023- Present
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