SELINA WONG
Hampton,VA
Summary
Motivated professional currently pursuing Pharmacy Technician certification. Proven track record in ensuring exceptional customer service and satisfaction. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to further develop professional skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Newport News, VA
03.2026 - Current
- Processed prescription orders accurately, ensuring compliance with pharmacy regulations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Collaborated with healthcare professionals to ensure optimal patient care through medication management.
Server
Hotpot 757
Newport News, VA
08.2025 - 03.2026
- Provided exceptional customer service, ensuring guest satisfaction and retention.
- Efficiently managed numerous tables during peak hours, enhancing workflow.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Server
Chili's Bar and Grill
Newport News, VA
10.2023 - 09.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided friendly and attentive service to guests, enhancing their dining experience and fostering repeat visits.
Bartender
Hayashi Sushi & Grill
Newport News, VA
04.2023 - 09.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Mixed and served beverages to ensure customer satisfaction.
Lead Server
Pho 79
Hampton, VA
09.2021 - 04.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Education
High School Diploma - General Studies
Hampton High School
Hampton, VA06.2017
Skills
- Strong work ethic
- Memory retention
- Team collaboration
- Problem-solving skills
- Confidentiality and HIPAA
- Prescription filling
- Professional appearance
- Cleanliness standards
- Exceptional customer service
Certification
- Pharmacy Technician Trainee License - Virginia Board of Pharmacy, Exp: 02/29/2028
LANGUAGES
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Pharmacy Technician
CVS Pharmacy
03.2026 - Current
Server
Hotpot 757
08.2025 - 03.2026
Server
Chili's Bar and Grill
10.2023 - 09.2025
Bartender
Hayashi Sushi & Grill
04.2023 - 09.2023
Lead Server
Pho 79
09.2021 - 04.2023
High School Diploma - General Studies
Hampton High School