Overview
Work History
Work Availability
Summary
Quote
Education
Skills
Timeline
Generic

Selway Shown

Kamiah,ID

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Server Assistant

Flying B Ranch
08.2021 - Current

Customer Service Representative

Flying B Ranch
Kamiah, ID
08.2024 - 09.2024
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Trained staff on operating procedures and company services.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Trained new personnel regarding company operations, policies and services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Children's Book Illustrator

KD Resources
Kamiah , ID
07.2022 - 11.2023
  • Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus, and depth.
  • Developed art and design concepts.
  • Experimented with variety of styles and techniques to produce unique works of art.
  • Helped artwork meet standards of quality and accuracy.
  • Managed creative process from concept to completion for various art projects.
  • Designed and executed original artwork for a private client.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary

Friendly Guest Services Specialist with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.

Motivated and hard working with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Organized Dining Room Attendant offering 3 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Education

High School Diploma -

Clearwater Valley High School
Kooskia, ID
08.2020 - 05.2024

Skills

  • Guest Relations Management
  • Kitchen Communication
  • Supply Restocking
  • Table Bussing
  • Dining area maintenance
  • Basic Math
  • Hospitality service expertise
  • Attention to Detail
  • Responsible and Trustworthy

Timeline

Customer Service Representative

Flying B Ranch
08.2024 - 09.2024

Children's Book Illustrator

KD Resources
07.2022 - 11.2023

Server Assistant

Flying B Ranch
08.2021 - Current

High School Diploma -

Clearwater Valley High School
08.2020 - 05.2024
Selway Shown