SEMA’J BROWN
Chicago,IL
Summary
Motivated and customer-focused professional with hands-on experience spanning retail sales, food service, youth mentoring, and community engagement. Known for strong communication skills, a collaborative work ethic, and a genuine commitment to delivering excellent service in every interaction. Experienced working with diverse populations, including children and peers, and adept at adapting quickly to new environments and responsibilities. Eager to contribute energy, reliability, and a positive attitude to any team.
Overview
7
7
years of professional experience
Work History
Sewer, Textiles Program
After School Matters
- Learned and applied sewing techniques including pattern reading, fabric cutting, and garment construction
- Designed and completed original textile projects under program guidelines and deadlines
- Developed attention to detail and creative problem-solving through hands-on craftsmanship
Tutor
After School Matters
- Provided academic support and one-on-one tutoring to peers in core subject areas
- Adapted teaching methods to meet individual learning needs and improve student comprehension
- Demonstrated patience, communication skills, and a commitment to educational equity
Team Member
AB's Jerk Factory
08.2025 - Current
- Prepare and serve Caribbean-inspired menu items in a fast-paced kitchen and counter-service environment
- Deliver friendly, efficient customer service to ensure a positive dining experience for every guest
- Maintain cleanliness and food safety standards in compliance with health regulations
- Collaborate with team members to manage high-volume order periods and streamline workflow
- Contributed to achieving team sales goals through proactive customer engagement and up-selling techniques
- Operated the cash register and handled transactions while maintaining accuracy
Sales Associate
Journeys Kidz
Orland Park, USA
08.2021 - 02.2024
- Provided personalized customer service to families, including fitting and recommending children's footwear
- Managed inventory processes including receiving shipments, stocking shelves, and conducting inventory counts
- Operated the cash register and handled transactions while maintaining accuracy and loss prevention awareness
- Built rapport with repeat customers to drive brand loyalty and increase sales performance
Summer Program Participant
After School Matters
07.2019 - 09.2019
- Participated in a structured summer youth development program focused on skill-building and community engagement
- Developed professional skills including teamwork, time management, and project completion
- Collaborated with peers and program leaders on group projects and creative initiatives
Education
Business
Northern Illinois University
DeKalb2024
High School Diploma - undefined
Morgan Park High School
Chicago, IL01-2023
Skills
- Customer Service & Sales
- Tutoring & Youth Mentoring
- Cash Handling & POS Systems
- Sewing & Textile Arts
- Visual Merchandising & Inventory Management
- Time Management & Multitasking
- Team Collaboration & Communication
- Problem Solving
After School Matters Experience
- Summer Program Participant, After School Matters, 07/01/19, 09/01/19, Participated in a structured summer youth development program focused on skill-building and community engagement, Developed professional skills including teamwork, time management, and project completion, Collaborated with peers and program leaders on group projects and creative initiatives
- Sewer, Textiles Program, After School Matters, Learned and applied sewing techniques including pattern reading, fabric cutting, and garment construction, Designed and completed original textile projects under program guidelines and deadlines, Developed attention to detail and creative problem-solving through hands-on craftsmanship
- Tutor, After School Matters, Provided academic support and one-on-one tutoring to peers in core subject areas, Adapted teaching methods to meet individual learning needs and improve student comprehension, Demonstrated patience, communication skills, and a commitment to educational equity
Timeline
Team Member
AB's Jerk Factory
08.2025 - Current
Sales Associate
Journeys Kidz
08.2021 - 02.2024
Summer Program Participant
After School Matters
07.2019 - 09.2019
Sewer, Textiles Program
After School Matters
Tutor
After School Matters
High School Diploma - undefined
Morgan Park High School
Business
Northern Illinois University