Semaj Moss
Las Vegas,NV
Summary
Detail-oriented Dispatch Coordinator with expertise in project management, time management, and customer service. Proven ability to streamline operations and enhance team collaboration for improved service delivery.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Dispatch Coordinator
Hilton Grand Vacations Club
Las Vegas, NV
08.2025 - Current
- Coordinated dispatch schedules for vacation property maintenance and guest services.
- Communicated with team members to ensure timely and efficient service delivery.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Recorded and maintained files or records of customer requests, work or services performed.
Security Officer
MGM Resorts
Las Vegas, Nevada
09.2022 - 05.2025
- Patrolled property regularly to identify and address potential security risks.
- Monitored premises continuously to ensure safety and security for guests and staff.
- Enforced access control measures in accordance with established procedures.
- Maintained detailed logs of all security-related activities to ensure accountability.
Receptionist
Arte Museum
Las Vegas, Nevada
01.2024 - 12.2024
- Greeted visitors and patrons, providing a welcoming atmosphere at the museum.
- Maintained accurate visitor records and ticketing information, ensuring smooth visitor experiences.
- Scheduled and confirmed appointments and meetings, optimizing management's time and workflow.
- Supported staff by typing letters, filing, and managing document scanning and copying.
Education
Associate of Science - Civil Engineering
College of Southern Nevada
Las Vegas, NV08-2026
Skills
- Scheduling coordination
- Project management
- Customer service
- Effective communication
- Team collaboration
- Time management
- Scheduling software
- Data analysis
- Professionalism
Certification
- ServSafe Food
- CPR / AED
- OSHA 10
- MCSA
Timeline
Dispatch Coordinator
Hilton Grand Vacations Club
08.2025 - Current
Receptionist
Arte Museum
01.2024 - 12.2024
Security Officer
MGM Resorts
09.2022 - 05.2025
Associate of Science - Civil Engineering
College of Southern Nevada