Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sema'J Newby

Round Lake,IL

Summary

Dedicated and results-driven Leader with over 1 year of experience in managing team operations and ensuring efficient workflow. Proven ability to lead and motivate staff, enhance customer satisfaction, and streamline processes. Seeking to leverage my leadership skills and operational expertise to contribute to the success of any business.

Overview

2
2
years of professional experience

Work History

Team Member

Cafe Zupas
Vernon Hills, Illinois
08.2025 - Current
  • Providing high-quality customer service
  • Engaged with customers to promote menu items and elevate dining experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Trained new team members on operational procedures and customer service standards to enhance team performance.
  • Maintained a clean and organized work area throughout shift.
  • Handled cash register transactions to ensure accurate payments.
  • Preparing housemate dishes

Shift Leader

CAVA
Vernon Hills, Illinois
06.2024 - 02.2025
  • Managed team operations, optimizing workflow and achieving high customer satisfaction.
  • Led and motivated staff to meet performance goals while fostering a positive work environment.
  • Streamlined processes to improve operational efficiency.
  • Ensured compliance with health and safety regulations in food handling.
  • Assisted customers with menu selections and addressed their inquiries promptly.

Housekeeping Cleaner

Stay fresh cleaning services
Round Lake, Illinois
03.2024 - 02.2025
  • - Maintained cleanliness and organization in various facilities, ensuring a safe and welcoming environment.
  • Organized and restocked cleaning supplies, ensuring operational readiness for daily cleaning tasks.
  • Followed safety protocols, contributing to a consistently hazard-free working environment.

Education

High School Diploma -

Mundelein High School
Mundelein, IL
05-2024

Some College (No Degree) - Business Administration

College of Lake County
Grayslake, IL

Skills

Point of Sale

  • Customer Service
  • Customer engagement
  • Workplace Hygiene
  • Attention to Detail
  • Detail orientation
  • Time Management
  • Adaptability
  • Teamwork
  • Problem-Solving
  • Leadership
  • Communication

Timeline

Team Member

Cafe Zupas
08.2025 - Current

Shift Leader

CAVA
06.2024 - 02.2025

Housekeeping Cleaner

Stay fresh cleaning services
03.2024 - 02.2025

High School Diploma -

Mundelein High School

Some College (No Degree) - Business Administration

College of Lake County
Sema'J Newby