Semajae Hamilton
Greensboro,NC
Summary
Enthusiastic and motivated individual passionate about customer service. A team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Grocery Picker
Walmart
05.2022 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
- Consistently met deadlines and quality goals for accuracy and timeliness.
Customer Service Associate
Walgreens
03.2021 - 08.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Met and exceeded productivity targets by handling every interaction with top-notch customer service
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Educated customers on special pricing opportunities and company offerings.
Cashier
Stoners Pizza Joint
05.2020 - 10.2020
- Operated cash register, collected payments and provided accurate change
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Resolved issues with cash registers, card scanners and printers
- Wiped down counters and doors to remove debris and maintain cleanliness and safety of COVID-19
- Built brand loyalty and accomplished customer satisfaction by working well with other team members
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Education
High School Diploma -
Berkeley Middle College High School
Moncks Corner, SC05.2022
Associate of Science - Nursing
Trident Technical College
Charleston, SC05.2022
Skills
- Product recommendations
- Customer Assistance
- Credit and cash transactions
- Shelving of Products
- Product Restocks
- Loading and Unloading
- Willing to Learn
- Goal Setting and Prioritization
Additional Information
Hello! I'm Semajae (Sah-Mah-Jay) Hamilton, a 20-year-old honors sophomore pursuing a major in Health Services Management at North Carolina A&T State University. I'm not just a student; I'm an overachiever who thrives on challenges and has a deep passion for helping others.
Certification
- CNA - Certified Nurse Assistant
Timeline
Online Grocery Picker
Walmart
05.2022 - 08.2022
Customer Service Associate
Walgreens
03.2021 - 08.2021
Cashier
Stoners Pizza Joint
05.2020 - 10.2020
High School Diploma -
Berkeley Middle College High School
Associate of Science - Nursing
Trident Technical College
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