Summary
Overview
Work History
Education
Skills
Timeline
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Sammond Bonner

Production Associate
Corona,California

Summary

Detail-oriented Production Associate with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Technician Specialist

Digicom Electronics
01.2023 - Current
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Researched product and issue resolution tactics to address customer concerns.
  • Responded promptly to incoming requests for technical support.

Carpenter /Construction Worker

Sierra West Finish
01.2020 - 01.2023
  • Conducted daily site inspections to identify potential safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Measured dimensions of finished pieces for conformance to specifications.

Education

High School Diploma -

Centennial High School
Corona, CA
06.2009 - 06.2013

Skills

  • Technical Issues Analysis
  • Hardware Repair
  • Configuring Devices
  • Work Order Review
  • Organize Supplies
  • Production Support
  • Manufacturing
  • Raw Material Loading

Timeline

Technician Specialist

Digicom Electronics
01.2023 - Current

Carpenter /Construction Worker

Sierra West Finish
01.2020 - 01.2023

High School Diploma -

Centennial High School
06.2009 - 06.2013

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Sammond BonnerProduction Associate