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  Achieved significant improvements in production quality control and employee performance through effective leadership and safety protocols. Fostered a collaborative team environment to drive operational success in healthcare. Transitioned into healthcare management to leverage skills in a growth-oriented organization.
  Enhanced healthcare delivery by effectively managing EMR/EHR systems. Maximized productivity through proficient use of MS Office applications including Outlook, Excel, Word, and PowerPoint. Achieved timely documentation with a typing speed of 45 wpm.
  Achieved seamless project execution by effectively guiding teams in following directions. Enhanced production quality through proactive safety measures. Built strong team dynamics that resulted in increased trust and dependability. Accelerated learning processes to improve overall team performance.
  Exhibited superior communication skills, enhancing interactions through verbal, written, and interpersonal channels.
  Leveraged strong multitasking skills and attention to detail to support effective team collaboration.


 Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience and a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. 

Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detail-oriented professional with exceptional communication and project management skills. Demonstrates ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Semaria Sherriod

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Customer Service Representative

Personal Care Assistant (PCA)

Store Manager

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High School Diploma -

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Personal Care Assistant (PCA)

Customer Service Representative

Store Manager

High School Diploma -

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