SEMARJAE WILLIAMS
Charlotte,NC
Summary
Motivated and customer-focused sales professional with over five years of experience in customer service. Adept at building relationships, identifying customer needs, and providing solutions to drive sales success. Strong communicator with a passion for delivering exceptional service and meeting sales targets. Skilled in negotiation, problem-solving, and working collaboratively to achieve business goals.
Overview
4
4
years of professional experience
Work History
Warehouse Associate/Packer
Lake Norman Commercial Center
Lake Norman, NC
09.2023 - Current
- Managed inventory and ensured timely packaging of products to meet demand
- Maintained a high level of attention to detail and organization
- Worked in a fast-paced environment while meeting productivity goals
- Assisted customers at the front door, taking orders and ensuring a seamless service experience
- Provided excellent customer service by addressing client inquiries and offering solutions in a professional manner
Security
AC Marriott
Charlotte, NC
09.2022 - 01.2023
- Ensured a secure and welcoming environment for guests and staff
- De-escalated challenging situations professionally, demonstrating strong problem-solving skills
- Monitored surveillance systems and responded promptly to incidents
- Assisted guests with directions, inquiries, and general customer service needs
- Provided a friendly and professional presence to enhance guest satisfaction
Delivery Driver
Amazon
Durham, NC
09.2021 - 01.2022
- Provided excellent customer service while ensuring timely and accurate package deliveries
- Maintained a clean driving record and adhered to safety and traffic regulations
- Assisted colleagues with deliveries, demonstrating teamwork and efficiency
- Interacted with customers professionally, ensuring a positive delivery experience
- Resolved customer inquiries and concerns regarding deliveries in a timely manner
Education
Course of Study - Construction Management
Gaston College
Gastonia, NC05.2019
High School -
Forestview High School
Gastonia, NC05.2017
Skills
- Sales & Customer Service
- Relationship Building & Negotiation
- Automotive Knowledge & Minor Car Repairs
- Time Management & Multitasking
- Conflict Resolution & Problem-Solving
- Microsoft Office Suite & Google Drive
- Strong ability to communicate and persuade customers effectively
- Experience in handling vehicles and minor repairs
- Ability to create a positive customer experience by addressing needs and providing tailored solutions
- Energetic and engaging personality with a results-driven mindset
Relevant Skills For Car Sales
- Strong ability to communicate and persuade customers effectively.
- Experience in handling vehicles and minor repairs.
- Ability to create a positive customer experience by addressing needs and providing tailored solutions.
- Energetic and engaging personality with a results-driven mindset.
Timeline
Warehouse Associate/Packer
Lake Norman Commercial Center
09.2023 - Current
Security
AC Marriott
09.2022 - 01.2023
Delivery Driver
Amazon
09.2021 - 01.2022
Course of Study - Construction Management
Gaston College
High School -
Forestview High School
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