Semeona Jefferson
West Bloomfield,MI
Summary
-Competent behavioral health technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Detroit Wayne Integrated Health Network
01.2024 - Current
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Conducted assessments for accurate diagnoses, leading to development of personalized treatment plans.
- Facilitated group therapy sessions, fostering supportive environment for patients to share experiences and discuss coping strategies.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
Administrative Assistant
Therapeutics LLC
09.2023 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Youth Specialist
Guiding Harbor
01.2023 - 10.2023
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Developed and implemented skill-building activities to build students' abilities.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials and educators.
- Kept youth safe and secure at facility and in public.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
Respite Worker
Majestic therapies
11.2022 - 01.2023
- Helped with personal hygiene and other daily living needs.
- Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
- Kept home environments free of hazards.
- Prepared healthy food, cleaned up living spaces, washed clothes and shopped for items such as food and shampoo.
- Participated in enjoyable activities with clients to provide mental stimulation.
- Maintained a safe and clean environment for clients, ensuring their comfort and security during respite care.
- Enhanced family support systems by offering reliable respite services, allowing caregivers to take necessary breaks.
- Improved client well-being by providing consistent and compassionate care during respite periods.
- Collaborated with multidisciplinary teams to create individualized care plans tailored to each client''s unique needs.
- Provided emotional support for clients and their families, helping them cope with the challenges of illness or disability.
Behavior Technician
Gateway Pediatric Therapy
01.2021 - 06.2022
- Applied proven strategies to positively affect client behaviors.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Participated in continuing education and in-service training to advance skills.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Assisted patients improve social relationships and engagement.
- Aided patients in performing activities of daily living.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Front Office Assistant
American House
05.2021 - 10.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Education
Bachelor of Science - Social Work
Wayne State University
Detroit, MI06.2025
Associate of Applied Science - Mental Health/social Work
Oakland Community College
27055 Orchard Lake Rd, Farmington Hills, MI 4833410.2023
Skills
- Conflict Resolution
- Activity monitoring
- ADL support
- Crisis handling
- Case Documentation
- Patient Observation
- Crisis Intervention
- Conflict de-escalation
Group facilitation
De-escalation Strategies
Mental Health Support
Documentation skills
Timeline
Behavioral Health Technician
Detroit Wayne Integrated Health Network
01.2024 - Current
Administrative Assistant
Therapeutics LLC
09.2023 - 12.2023
Youth Specialist
Guiding Harbor
01.2023 - 10.2023
Respite Worker
Majestic therapies
11.2022 - 01.2023
Front Office Assistant
American House
05.2021 - 10.2021
Behavior Technician
Gateway Pediatric Therapy
01.2021 - 06.2022
Bachelor of Science - Social Work
Wayne State University
Associate of Applied Science - Mental Health/social Work
Oakland Community College
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