Open To Work
Semira Turner
Blairsville,GA
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSummary
Detail-oriented Administrative Associate experienced in data entry and customer service. Achieved effective team collaboration and streamlined office operations through training initiatives for new employees. Focused on maintaining organized workflows and ensuring timely communication in fast-paced environments.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
General office associate
Homedepot
Lithonia, Georgia
03.2025 - Current
- Facilitated customer interactions via phone to resolve inquiries and provide information, enhancing customer satisfaction.
- Maintained general operations with the outbound customer orders.
- Assisted third party carriers with delivery execution and problem solving to ensure timely and accurate deliveries.
- Trained new associates on company policies and procedures effectively.
- Inputted data into computer systems in an accurate and timely manner.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Directed clients and guests to correct departments, rooms, and staff members.
- Processed paperwork efficiently to support smooth office procedures.
- Prepared correspondence using Microsoft Word and Outlook.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
- Handled confidential documents in accordance with legal regulations.
- Proofread documents for accuracy prior to submission.
- Coordinated employee events, including holiday parties and team building activities.
- Responded to email and teams communications as well as incoming phone calls from third parties.
- Resolved customer complaints while ensuring a positive delivery experience.
Overnight Stocker
Lamain Industries, LLC
Colorado Springs, CO
08.2023 - 12.2024
- Maintained display sales area, ensured merchandise was current and in good condition, and stocked shelving to enhance customer experience.
- Monitored product expiration dates and removed outdated items promptly.
- Organized backroom inventory to maintain a neat and safe working environment.
- Collaborated with team members to manage restocking schedules effectively.
- Communicated with management about inventory needs and supply chain issues.
- Trained new staff on stocking procedures and safety protocols effectively.
Registered Behavior Technician (RBT)
Family Support Center of Colorado
Colorado Springs, CO
05.2022 - 07.2023
- I provided ABA services to children with autism.
- remove supported and implemented a patient care plan created by a board certified behavior analyst.
- Encouraged socially acceptable replacement behaviors to enhance clients' communication, social interaction, and problem-solving skills.
- I supported and implemented a patient care plan created by a board certified behavior analyst.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Monitored client progress and recorded data for analysis and reporting.
- Tracked data and monitored progress of student's goals and objectives.
- Facilitated group sessions to strengthen social skills and foster peer interactions.
- Facilitated group sessions to promote social skills and peer interactions.
- Collaborated with families to provide support and education on behavior strategies.
- Participated in team meetings to discuss client progress and treatment plans.
- Provided verbal prompts and physical guidance to support client engagement.
- Assisted in conducting assessments to identify individual needs and goals.
Retail Merchandiser
Lowe's Home Improvement
Colorado Springs, CO
08.2022 - 06.2023
- Executed vendor resets on schedule, optimizing inventory flow.
- Maintained accurate product locations and organized bins for each bay.
- Monitored service numbers and upheld planogram accuracy.
- Collaborated with team members to execute seasonal merchandising initiatives effectively.
- Coordinated promotional signage placement to attract customer attention and drive sales.
- Conducted regular audits of merchandise for compliance with company guidelines.
- Assisted in developing visual merchandising strategies aligned with corporate branding efforts.
Education
Medical billing and coding - Technical school
08.2022 - 08.2024
Skills
- Administrative experience
- Microsoft Office
- Phone etiquette
- Time management
- Computer skills
- Data entry
- Training and mentoring
- Attention to detail
- Conflict resolution
- Ethics adherence
- Scheduling
- Data entry expertise
- Bookkeeping
- Operational Support
Timeline
General office associate - Homedepot
03.2025 - Current
Overnight Stocker - Lamain Industries, LLC
08.2023 - 12.2024
Intellitec College-Colorado Springs - Medical billing and coding, Technical school
08.2022 - 08.2024
Retail Merchandiser - Lowe's Home Improvement
08.2022 - 06.2023
Registered Behavior Technician (RBT) - Family Support Center of Colorado
05.2022 - 07.2023