SEMIYAH EDWARDS
Denton,TX
Summary
Experienced manager with a strong work ethic and disciplined execution. Improves operational efficiency through continuous process optimization. Tracks project timelines, prioritizes tasks, and supports employee performance to ensure reliable delivery.
Overview
9
9
years of professional experience
Work History
Multi-Unit Manager
Steven Madden
09.2025 - Current
- Managed daily operations across multiple locations, ensuring consistent brand standards and service execution.
- Analyzed sales trends and store performance to adjust staffing, merchandising, and operational priorities.
- Coached store leadership on hiring, training, and performance management practices.
- Monitored inventory levels, replenishment, and shrink control to support product availability.
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Victoria's Secret & PINK
08.2025 - 09.2026
- Supervised daily store operations, ensuring smooth sales floor execution and customer service support.
- Trained new associates on POS procedures, product knowledge, and service standards.
- Monitored inventory levels, restocked merchandise, and maintained organized backroom and sales displays.
- Supported opening and closing procedures, including cash handling, registers, and store readiness.
- Assisted with merchandising resets, seasonal product placement, and brand presentation standards.
SUPERVISOR
BATH AND BODY WORKS
09.2022 - 2025
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Oversaw the training of new employees on job responsibilities and expectations.
- Answered customer questions and made product recommendations according to needs.
ASSISTANT MANAGER
JOURNEYS SHOES
06.2020 - 06.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Coached and mentored new employees on company policies and procedures.
- Tracked store inventories and replenished products according to demand.
- Oversaw daily financial transactions and managed cash flow to support profitability.
FRONT END COORDINATOR
TJ MAXX
04.2018 - 06.2020
- Trained and mentored team members to achieve front-end operational goals.
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Built relationships with potential customers by providing helpful advice on product selection.
Education
HIGH SCHOOL DIPLOMA - undefined
EISENHOWER HIGH SCHOOL
OKSkills
- Merchandising
- Customer engagement
- Heavy lifting
- Team building
- Communications
- Planning and coordination
- Team Management
- Customer service
- Sales assistance
- Front end maintenance
- Sales growth
- Staff development
- Multitasking
- Team leadership
- Decision-making
- Scheduling and coordinating
- Hiring and training
Accomplishments
Customer Focus & Orientation, Highly Proficient, 06/01/20
Timeline
Multi-Unit Manager
Steven Madden
09.2025 - Current
Assistant Manager
Victoria's Secret & PINK
08.2025 - 09.2026
SUPERVISOR
BATH AND BODY WORKS
09.2022 - 2025
ASSISTANT MANAGER
JOURNEYS SHOES
06.2020 - 06.2021
FRONT END COORDINATOR
TJ MAXX
04.2018 - 06.2020
HIGH SCHOOL DIPLOMA - undefined
EISENHOWER HIGH SCHOOL