Sena Ahovissi
Omaha,NE
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Ramp Agent Lead
Unifi
07.2023 - Current
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Server
Lemon Tree Cafe
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Event Bartender
House Of R
02.2022 - 05.2023
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Streamlined beverage service by efficiently managing multiple orders and accurately mixing drinks according to recipes.
- Maintained a clean and organized bar area, ensuring optimal working conditions for efficient service delivery.
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
Education
Veterinary Medicine (Pre-Veterinarian)
Metropolitan Community College
Omaha, NE05.2027
Skills
- Aviation and transportation
- Problem-Solving
- Team Leadership
- Safe Food Handling
- Guest Engagement
- Item promotion
- Suggestive Selling
- Health codes compliance
- Professional Appearance
- Highly reliable
- Engaging personality
Timeline
Ramp Agent Lead
Unifi
07.2023 - Current
Server
Lemon Tree Cafe
06.2023 - Current
Event Bartender
House Of R
02.2022 - 05.2023
Veterinary Medicine (Pre-Veterinarian)
Metropolitan Community College
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