Senait Birhane
5704 Rose Tiara Dr,Las Vegas,NV
Summary
Professional hospitality worker with substantial experience in maintaining guest satisfaction and room cleanliness. Demonstrates strong teamwork and adaptability, ensuring seamless operations. Skilled in housekeeping tasks, attention to detail, and creating welcoming environment. Known for reliability and effective problem-solving in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Gust Room Attendant
Wynn Resorts
01.2021 - 04.2022
- Ensured cleanliness and sanitation standards for guest rooms and common areas.
- Collaborated with housekeeping team to maintain high service quality and guest satisfaction.
- Trained new staff on cleaning procedures, safety protocols, and equipment usage.
- Conducted inspections of guest rooms to uphold brand quality expectations.
Bank Officer
Commercial Bank Of Ethiopia
02.2008 - 12.2018
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Fostered a positive work environment among team members through effective communication and collaboration practices.
- Contributed to branch growth by identifying cross-selling opportunities and promoting suitable products to customers.
- Managed risk effectively with thorough loan assessments, ensuring the bank''s financial stability.
Education
Bachelor of Arts - Business Management
Rift Valley University College
Addis Ababa,Ethiopia01-2013
Skills
- microsoft office
Languages
Amharic
Native or Bilingual
English
Professional Working
Timeline
Gust Room Attendant
Wynn Resorts
01.2021 - 04.2022
Bank Officer
Commercial Bank Of Ethiopia
02.2008 - 12.2018
Bachelor of Arts - Business Management
Rift Valley University College
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