Compassionate and dedicated registered nurse seeking a position at Fairfax Psychiatric and Detox Hospital to provide exceptional patient care and contribute to the well-being of individuals struggling with mental health and substance abuse issues.
Overview
20
20
years of professional experience
Work History
Mental Health Technician
Fairfax Psychiatric and Detox Hospital
08.2022 - 10.2022
Organize structured group activities and aid in milieu management
Observe and track patient behavior, noting any significant changes or incidents
Accurate and detailed documentation offering active listening, and engaging in therapeutic interactions to help patients feel understood and supported
Assisted in crisis prevention and intervention techniques to help de-escalate situations and ensure the safety of patients and staff
Adhere to the hospital's policies, procedures, and ethical guidelines to ensure the safety, well-being, and confidentiality of patients.
Sales Associate
Nordstrom Cosmetics
04.2004 - 09.2015
Consistently ranked among the top salespeople, achieving and exceeding monthly and annual sales targets
Developed and maintained a loyal client base, resulting in repeat business and referrals
Provided personalized consultations to customers, analyzing their needs and recommending suitable products
Demonstrated extensive knowledge of cosmetics brands, trends, and skincare routines
Ensured exceptional customer service by promptly addressing inquiries, resolving complaints, and handling product returns and exchanges
Collaborated with team members to create eye-catching displays and promotions, contributing to increased foot traffic and sales
Actively participated in training programs, workshops, and brand events to enhance product knowledge and stay updated on industry developments.
Receptionist
Gene Juarez Academy
01.2003 - 01.2004
Answered inbound calls, chats and emails to facilitate customer service
Improved customer service wait times to mitigate complaints