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Associate Principal Engineer

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Methodical technician with exceptional technical skills and unmatched work ethic. Bringing more than 9 years of experience and proficiency with industry-standard equipment. Consistently praised for attention and detail skills.

Motivated and adaptable professional with a proven track record in designing, implementing, testing, supporting, deploying, learning, and leveraging software solutions. Dedicated team player and skilled problem solver with excellent communication and customer support abilities. Proficient in a wide array of programming languages, operating systems, software applications, technologies, systems, and computing platforms. Results-oriented individual who thrives in fast-paced environments and is committed to delivering high-quality work.

Technical professional with 20+ years of experience in Software Testing ,Quality Assurance and Customer Service within an agile environment. Adept at analyzing requirements in order to develop and execute test plans to perform and ensure quality assurance. I bring an extensive proven track record of working in a fast-paced environment in addition to collaborating with cross-functional teams.
I'm also Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Accomplished leader with a proven track record at Verizon Wireless-Your Wireless, enhancing small business growth and boosting client satisfaction through strategic planning and exceptional customer service. Expert in sales management and team leadership, consistently achieving performance goals. Skilled in recruiting, training, and mentoring, with a keen attention to detail and decision-making prowess.

Motivated Marketing Operations Lead recognized for streamlining processes and enhancing operational scale. Achievements include transforming sales funnels and optimizing inventory management to drive revenue recovery and customer success.

Dedicated and patient-focused Remote Medical Call Center Representative with strong experience handling high-volume inbound and outbound calls, resolving patient and provider inquiries, processing authorizations, and ensuring accurate documentation and insurance verification in healthcare call center environments. Adept with medical record handling, reorders, strong attention to detail, and maintaining confidentiality of sensitive information. Ready to deliver compassionate support and exceptional service in a full-time work-from-home or in office role.

Experienced with project planning and execution, ensuring alignment with organizational goals. Utilizes analytical skills to identify and mitigate risks, enhancing project outcomes. With a strong understanding of stakeholder communication and process improvement, leading to consistent project success.

Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.

Highly motivated and dedicated professional with a proven track record of excelling in recent roles. Experienced in ordering equipment, managing clean-up efforts, and organizing office operations in the non-profit sector. Possesses strong leadership and coordination skills. Confident in ability to effectively lead and organize people. Excellent candidate for this position.

I am a results-driven Cybersecurity and Network Security Professional with a Master of Science in Cybersecurity and Information Assurance from Western Governors University and over eight years of combined military and civilian experience in network communications, cyber defense, and IT operations. As a U.S. Army Network Communication Systems Specialist (25H), I gained extensive hands-on experience configuring and securing complex network infrastructures, managing incident response operations, and ensuring system integrity in mission-critical environments. My time in the G6 Cyber Defense Section strengthened my skills in vulnerability management, threat detection, and compliance with NIST RMF and DoD security frameworks.
In the civilian sector, I have supported Verizon’s Network Assurance team, monitoring large-scale 4G/5G transport networks, troubleshooting outages, and collaborating with field engineers to restore service and maintain operational resilience. My technical expertise extends across network defense, firewall configuration, VPN management, SIEM monitoring, IDS/IPS, and cloud security. I continuously expand my skills through hands-on projects and labs from TryHackMe, Coursera, and Udemy, applying real-world techniques to enhance network protection and cyber readiness. Passionate about building secure, reliable infrastructures, I bring a balance of discipline, technical precision, and leadership to every mission — ensuring that both people and systems remain protected in a constantly evolving threat landscape.

Senaya Myers

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Network Assurance Engineer

Database Administrator

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Bachelor of Science - Computer Science

Master of Science - Cyber Security

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Network Assurance Engineer

Database Administrator

Bachelor of Science - Computer Science

Master of Science - Cyber Security

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