Senayda Gutierrez
Sanford,NC
Summary
Proven leader and technical expert, excelled at Apex Semiconductors by optimizing team resources and spearheading quality control, surpassing client expectations. Skilled in records management and fostering customer satisfaction, demonstrated reliability and a knack for training and mentoring, contributing to significant operational improvements and a positive work environment.
Overview
13
13
years of professional experience
Work History
Assistant Supervisor
Apex Semiconductors
11.2023 - 04.2024
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
FIB Technician
Apex Semiconductors
01.2018 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Santronic Electronics Technician
Static Control
10.2017 - 01.2018
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
Lead Plant Operator
Static Control
10.2016 - 10.2017
- Implemented quality control measures to maintain high standards of product quality, surpassing client expectations.
- Spearheaded training initiatives for new hires, fostering a skilled workforce capable of handling complex tasks efficiently.
- Conducted regular audits to identify potential risks or issues within the plant operations, enabling proactive mitigation strategies.
- Established a culture of environmental stewardship through sustainable practices such as waste reduction and energy conservation initiatives.
Materials Management Quality Control
Static Control
08.2015 - 10.2016
- Conducted periodic inventory audits to maintain accurate records and ensure minimal stock discrepancies.
- Provided training and guidance to junior technicians, fostering a supportive team environment that encouraged professional growth.
- Optimized inventory turnover rates by adjusting stock levels based on seasonal demand fluctuations and sales forecasts.
- Implemented inventory control system improvements, streamlining the tracking of stock levels and reducing manual labor requirements.
- Streamlined inventory management processes by implementing an efficient organization system, reducing stock discrepancies.
Production Worker
Static Control
02.2015 - 08.2015
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Customer Service Cashier
Mundo Latino
01.2011 - 02.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Southern Lee High School
Sanford, NC06.2011
Skills
- Records Management
- Training and mentoring
- Technical knowledge
- Sales Support
- Customer Service
- Patience and composure
- Reliability and punctuality
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Assistant Supervisor
Apex Semiconductors
11.2023 - 04.2024
FIB Technician
Apex Semiconductors
01.2018 - 11.2023
Santronic Electronics Technician
Static Control
10.2017 - 01.2018
Lead Plant Operator
Static Control
10.2016 - 10.2017
Materials Management Quality Control
Static Control
08.2015 - 10.2016
Production Worker
Static Control
02.2015 - 08.2015
Customer Service Cashier
Mundo Latino
01.2011 - 02.2015
High School Diploma -
Southern Lee High School
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