Sendy Avila
Mulberry,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate, Cashier
Marshalls
Lakeland, Florida
08.2024 - Current
- Maintained organized sales floor and ensured merchandise was displayed attractively.
- Operated cash register and processed transactions accurately and efficiently.
- Trained new associates on store policies, procedures, and customer service standards.
- Monitored store cleanliness and upheld safety standards throughout the shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided exceptional customer service.
Student Esthetician
skin360 institute
Brandon, FL
02.2025 - 06.2025
- Maintained cleanliness and organization of treatment rooms and equipment.
- Educated clients on proper skin care techniques and product usage.
- Greeted customers upon arrival at the spa or salon.
- Performed entry level facials, back facials, waxing(legs, arms, and upper lip), lash lifts and tints, eyebrow lift and tint, microdermabrasion, and microcurrent facials
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Education
Licensed Esthetician -
Skin 360 Beauty Institute
Brandon, FLMulberry High School
Mulberry, FLSkills
- Multi-tasking
- Strategic planning
- Calm demeanor
- Responsible
- Goal oriented
- Flexible and adaptable
- Collaborative
- Problem-solving skills
- Customer service
- Excellent communication skills
- Time management
Languages
- Spanish
- English
Timeline
Student Esthetician
skin360 institute
02.2025 - 06.2025
Sales Associate, Cashier
Marshalls
08.2024 - Current
Licensed Esthetician -
Skin 360 Beauty Institute
Mulberry High School