Senecca Teton
Blackfoot,ID
Overview
3
3
years of professional experience
Work History
Bath & Body Works
10.2025 - Current
- Increased sales through product education and upselling techniques during customer interaction
- Enhanced customer satisfaction by providing consistent and knowledgeable support for products
- Established new regular customers with the use of positive interactions
Barista and Shift Supervisor
Starbucks
Pocatello, ID
04.2024 - 07.2025
- Quick memorization and information retention
- Adaptability in a fast-paced and fluctuating environment
- Lead teams of up to 10 people at a time to ensure efficient and quality work practices
- Helped lead team to earn a 98% positive customer service score in 3 consecutive quarters
- Monitored inventory levels, assisting in stock management and replenishment processes
- Trained new baristas on beverage preparation techniques, company policies, and customer interaction
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety
- Handled customer complaints professionally, resolving issues to ensure satisfaction and foster loyalty
Team Member
Papa John’s Pizza
Pocatello, ID
10.2022 - 01.2023
- Operated kitchen equipment, ensuring compliance with food safety standards
- Monitored and maintained food quality and presentation standards even during busy service periods
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
Education
BBA - Business Administration And Management
Idaho State University
Pocatello, ID02-2027
Skills
- Customer service
- Conflict resolution
- Teamwork and collaboration
- Training and mentoring
- Typing speed of 85 WPM
- Proficient Spanish
- Microsoft Office
- Python
- Ableton
- Logic Pro
- Canva
Timeline
Bath & Body Works
10.2025 - Current
Barista and Shift Supervisor
Starbucks
04.2024 - 07.2025
Team Member
Papa John’s Pizza
10.2022 - 01.2023
BBA - Business Administration And Management
Idaho State University