Diligent College Student focused on Medical/Patient Care and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
5
5
years of professional experience
Work History
Health Information Management Specialist
Community Regional Medical Center
Fresno
02.2024 - Current
Identified needs of customers promptly and efficiently.
Provided support and assistance to users of the health information management system.
Compiled, organized, and maintained patient records in accordance with applicable standards and regulations.
Reviewed medical documentation for completeness, accuracy, timeliness, and appropriateness of data entry into electronic health record system.
Processed requests for release of confidential health information in accordance with state laws and HIPAA regulations.
Took part in meetings and committees to discuss such topics as electronic health records and communicate best ways to improve workflows.
Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Pharmacy Clerk - Lead
The Medicine Shoppe® Pharmacy
Clovis, CA
01.2019 - 02.2024
Restocked shelves and prepared expired drugs for return.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Supported pharmacist in preparing daily prescriptions.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Assisted pharmacist in daily operations tasks and administrative tasks.
Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Answered multiple telephone calls and assisted customers by directing calls to appropriate personnel.
Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Calculated anticipated drug usage for prescribed period.
Processed medical insurance claims to calculate copayments.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Psychology
Fresno City College
Fresno, CA
12-2023
High School Diploma -
Clovis East High School
Clovis, CA
05.2018
Bachelor of Arts - Healthcare Administration
Fresno Pacific University
Fresno, CA
Skills
Resolving Customer Issues
Ordering and Stocking Medications
Inventory Receipt
Cash Register Operations
Customer Service
Mathematical Aptitude
Time Management
Relationship Building
Cash Handling
Answering and Routing Calls
Microsoft Office
Document Faxing and Copying
HIPAA Compliance
Employee Training
Record Keeping and Documentation
New Employee Orientation
Managing Customer Complaints
Workflow Optimization
Affiliations
Current Chair of Miss Laos Fresno, CA Pageant
Former Ambassador to The Laotian American Community of Fresno 2020-2021
Former Member of Laotian Student Association at Fresno State
Former Cultural Co-Chair of Amerasia Organization at Fresno State
Traditional Laotian Dancer/Teacher
Volunteered for Fresno Unified Laotian Education Conference, 2024
Timeline
Health Information Management Specialist
Community Regional Medical Center
02.2024 - Current
Pharmacy Clerk - Lead
The Medicine Shoppe® Pharmacy
01.2019 - 02.2024
Associate of Arts - Psychology
Fresno City College
High School Diploma -
Clovis East High School
Bachelor of Arts - Healthcare Administration
Fresno Pacific University
Similar Profiles
Phouva InthirathPhouva Inthirath
Certified Personal Trainer at Community Regional Medical Center Fitness CenterCertified Personal Trainer at Community Regional Medical Center Fitness Center
Certified Sterile Processing Technician at Community Regional Medical CenterCertified Sterile Processing Technician at Community Regional Medical Center