Summary
Overview
Work History
Education
Skills
Timeline
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Seniah Dzah

Atlanta,GA

Summary

Dynamic Supervisor at Kroger with a proven track record in enhancing team productivity and customer satisfaction. Leveraged decision-making and inventory control skills to streamline operations, resolve conflicts, and foster a culture of excellence. Committed to achieving goals while maintaining attention to detail and delivering exceptional service.

Overview

5
5
years of professional experience

Work History

Supervisor

Kroger
02.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Apprenticeship Trainee

Willie A Watkins Funeral Home
06.2020 - 07.2022
  • Completed assigned tasks efficiently while maintaining high-quality standards as per company guidelines.
  • Contributed to project success by assisting team members with various tasks, demonstrating commitment and teamwork.
  • Enhanced practical skills by engaging in hands-on training sessions under the supervision of experienced professionals.
  • Expanded technical expertise by mastering industry-specific tools, equipment, and software applications.
  • Gained valuable industry knowledge by shadowing skilled mentors during daily operations and duties.

Education

Bachelor - Finance

Alabama A&M University
Normal, AL

High School Diploma - High School Curriculum

Manor Jackson
Atlanta, GA
05.2023

Skills

  • Goal oriented
  • Customer service
  • Attention to detail
  • Decision-making
  • Inventory control

Timeline

Supervisor

Kroger
02.2022 - Current

Apprenticeship Trainee

Willie A Watkins Funeral Home
06.2020 - 07.2022

Bachelor - Finance

Alabama A&M University

High School Diploma - High School Curriculum

Manor Jackson

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Seniah Dzah