Senthil Kumar Rajendran
Houston,TX
Summary
Results-driven Technical Program Management professional with expertise in project planning, risk management, and process optimization. Proven ability to lead cross-functional teams and deliver measurable results in dynamic environments. Recognized for strategic problem-solving and fostering collaboration to overcome challenges effectively.
Overview
21
21
years of professional experience
9
9
Certification
Work History
Technical Program Manager
Wipro LTD
09.2024 - Current
- Achieved digital transformation for MGM Resorts International by migrating legacy PMS to Oracle OPERA Cloud leading a 150+ members team.
- Conducted system study and gap analysis for legacy management systems.
- Aligned product owners and vendors for seamless Opera Cloud integration.
- Facilitated weekly Steering Committee reviews on project progress and risks.
- Enhanced execution excellence through comprehensive risk management and stakeholder engagement.
- Drove data migration efforts to support new Opera Cloud PMS integration.
Engineering Manager / Lead Architect
Wipro LTD
10.2023 - 08.2024
- Achieved successful data migration by leading China Data Localization program at FedEx Corporate Services leading a 115+ members team.
- Navigated complex systems, ensuring timely setup of data centers and applications.
- Designed cost-effective migration solutions, ensuring compliance with local Chinese laws.
- Facilitated program tracking and conflict resolution using radical candor techniques.
- Governed architecture forums to select compliant, innovative cloud tools for China.
- Led Enterprise Epic review sessions to enhance team skills and tool reusability.
Program Manager / Release Train Engineer
Wipro LTD
04.2023 - 09.2023
- Transformed B2B portal for Hewlett Packard Inc with 70+ global professionals.
- Revamped Execution Methodology, improving program status from red to green.
- Led multiple tracks to transition legacy systems to Microsoft Dynamics 365.
- Facilitated Bug Scrub sessions, expediting UAT defect resolution and production deployment.
- Managed customer escalations effectively, ensuring prompt and efficient issue resolution.
Engineering & Service Manager / Major Incident Manager
Wipro LTD
04.2016 - 03.2023
- Managed digital functions across B2A, B2B, and B2C for Best Buy Inc .
- Directed 300+ applications with 200+ associates across multiple countries.
- Improved MTTR and detection percentage through productivity enhancement initiatives.
- Established DevOps culture, bridging gaps between development and operations teams.
- Implemented DevSecOps on CI/CD pipelines, leveraging Checkmarx and automation tools.
- Led SRE and automation teams to optimize operational efficiencies.
Senior Project Manager
Wipro LTD
09.2015 - 03.2016
- Streamlined Technology Refresh program for Marathon Petroleum Corporation , overseeing 50+ professionals.
- Drove comprehensive program planning for Marathon IT with Microsoft and OpenText collaboration.
- Reduced complexity and costs by minimizing third-party components in technology refresh.
Transformation Project & Governance Manager
Wipro LTD
04.2014 - 08.2015
- Led Thames Water Utilities Ltd Debt transformation program with over 30 professionals.
- Managed multi-vendor conflicts during IT transformation for Thames Water.
- Oversaw hardware sourcing and environment setup for development teams' needs.
- Directed team of administrators to implement tools per design standards.
- Established governance team and PMO for project oversight and quality assurance.
Agile Scrum Master
Wipro LTD
04.2013 - 03.2014
- Enhanced program efficiency by managing Hewlett Packard Quote to Cash with 20+ associates.
- Facilitated CRP, user story design sessions with IT and business stakeholders effectively.
- Implemented HP Agile Manager for tracking project progress across global teams.
- Drove CPQ data integration from WATSON and BMI into Salesforce.com.
- Coordinated cross-geographical collaboration to align project goals and deliverables.
Integration / API Development Manager
Wipro LTD
10.2012 - 03.2013
- Managed Best Buy Canada Mobile Platform with the team of 18+ professionals across US, Canada and India.
- Mentored the team of Architects to develop a common framework of Digital APIs to integrate all the mobile carriers that resulted in cost savings and faster ROI. Managed Carrier relationships and as a face of Best Buy for any tech enhancements with OEM.
Practice Manager
Wipro LTD
03.2012 - 09.2012
- Enhanced operational margins for Wipro Portals division with 100+ associates.
- Maximized billing opportunities while minimizing revenue leakage through strategic planning.
- Forecasted demands accurately, optimizing resource utilization across multiple geographies.
ECommerce Project Manager
Wipro LTD
03.2010 - 02.2012
- Enabled eCommerce activation for no-contract devices through successful carrier integration with Best Buy Inc .
- Led a 40+ associate team in Best Buy Dotcom and Mobile programs.
- Transformed legacy platform into digital microservices for Best Buy Dotcom.
- Drove US Prepaid Carrier integration to enhance Best Buy Mobile business efficiency.
- Acted as consulting partner to streamline Best Buy's digital transformation initiatives.
Retail Project Manager
Wipro LTD
09.2008 - 02.2010
- Managed a team of 25+ professionals across USA, Europe (Portugal) and India to execute the strategic SUPERFUSION program for SuperValu Inc .
- Demonstrated leadership in the areas of IT Strategy, Team Setup across various geographies working closely with Oracle Retail founding team.
- Mined various opportunities to retain the team during the times of tide and achieved greater employee satisfaction.
Java/J2EE Technical Lead
Wipro LTD
10.2005 - 08.2008
- Implemented Enterprise Business to Associate portal, leading 10+ professionals at Albertsons Inc .
- Transformed legacy Albertsons branding to SUPERVALU, integrating strengths of both identities.
- Designed Pricing engine to support operations across multiple retail banners effectively.
- Influenced scalable systems development as an active member of TASD committee.
- Utilized MS Visio to create innovative designs for Technical Architecture solutions.
Java / J2EE Developer
Wipro LTD
08.2004 - 09.2005
- Enhanced corporate site by contributing to Divisional Brands program for Albertsons Inc.
- Developed reusable breadcrumb tag library for corporate home page functionality across 10 different banners.
- Created ANT script to streamline application build processes effectively.
- Engineered reusable EJB components, establishing best practices for team adherence.
Education
Master of Computer Applications - Computer Science
Bharathiar University
India04-2002
Skills
- Strategic program leadership
- Technology integration expertise
- Proficient in Agile frameworks
- Applications Development and Support
- Program Governance
- Adaptive Leadership
- Cross-functional teamwork
- Mergers and acquisitions management
- Release Management
- Client engagement strategies
- Platform and application migration
- Effective communication skills
Certification
- Certified Prince2 Practitioner
- Trained ITIL V4 Practitioner, Cloud and AI Practitioner
- Wipro Certified Program Manager
- Wipro (PMA) Certified Project Manager
- Certified SCRUM Master (CSM)
- Sun Certified Enterprise Architect
- Azure DevOps and MS Dynamics 365
- Cleared various Quality model exams conducted by Wipro on Process models, Software Configuration and Management, Reviews and Testing, Managing the projects with Metrics and Statistical Quality Control.
- BULATS (Business Language Testing Service) CEF/ALTE certified by University of Cambridge ESOL Examinations
Awards
- Letter of Appreciation from CEO and President, COO and Chief Legal Office of MGM Resorts International for outstanding delivery excellence.
- Certificate of Appreciation, Group Vice president, IT Application Services, Albertsons, USA for Outstanding contributions to B2A Portal project
- The Primes award for the Best Project team (Best Buy Direct) that was managed in large projects category
- The Kirk & Co. Award for Best Project Team for Albertsons B2C (Ecommerce) Portal Project
- EJB Best practices - Portal & CM Pioneer Awards for Best White papers
- Behind the Scenes – A Critique on EJB Container Server
- Thought Leadership on Employee Portal – Presentation to Customer experience (BC3) practice
Languages
English
Native or Bilingual
Hindi
Full Professional
Tamil
Full Professional
Telugu
Limited Working
Kannada
Limited Working
Personal Information
- Title: Technical Program Manager
- Visa Status: Green Card - EAD
Timeline
Technical Program Manager
Wipro LTD
09.2024 - Current
Engineering Manager / Lead Architect
Wipro LTD
10.2023 - 08.2024
Program Manager / Release Train Engineer
Wipro LTD
04.2023 - 09.2023
Engineering & Service Manager / Major Incident Manager
Wipro LTD
04.2016 - 03.2023
Senior Project Manager
Wipro LTD
09.2015 - 03.2016
Transformation Project & Governance Manager
Wipro LTD
04.2014 - 08.2015
Agile Scrum Master
Wipro LTD
04.2013 - 03.2014
Integration / API Development Manager
Wipro LTD
10.2012 - 03.2013
Practice Manager
Wipro LTD
03.2012 - 09.2012
ECommerce Project Manager
Wipro LTD
03.2010 - 02.2012
Retail Project Manager
Wipro LTD
09.2008 - 02.2010
Java/J2EE Technical Lead
Wipro LTD
10.2005 - 08.2008
Java / J2EE Developer
Wipro LTD
08.2004 - 09.2005
Master of Computer Applications - Computer Science
Bharathiar University