Seny Kromah

• Prepare alcohol or non-alcoholic beverages for bar and restaurant patrons.

• Interact with customers, take orders, and serve snacks and drinks.

• Assess customers’ needs and preferences, and make recommendations.
• Mix the ingredients to prepare cocktails.
• Check customers' identification, and confirm it meets the legal drinking age.
• Restock and replenish bar inventory and supplies.

• Comply with all food and beverage regulations.

• Assisted in preparing the restaurant for opening and closing shifts.
• Managed the waiting list, ensuring that all parties were seated in a timely manner.
• Greet incoming and departing guests warmly, with a genuine smile and eye contact; escort them to the assigned dining area; present menus; and announce the waiter's name.
• Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
• Monitored customer satisfaction levels throughout their meal experience.

Handle cash, credit, or check transactions with customers.

• Scan goods and collect payments

Ensure pricing is correct.

• Issue change, receipts, refunds, or tickets

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

• Make sales referrals, cross-sell products, and introduce new ones

• Resolve customer complaints, guide them, and provide relevant information

• Greet customers when entering or leaving establishment

• Maintain clean and tidy checkout areas

• Provide excellent customer service to ensure satisfaction