Seong Min Pak

• Led team initiatives to enhance customer satisfaction and retention rates.
• Developed and implemented training programs to improve staff performance.
• Used warehouse management software to reconcile daily inventory.
• Control daily warehouse operations, from the moment goods and materials arrive in our warehouse, schedule all pick ups via UPS,Fedex,USPS, when all orders are process.

• Performed data entry tasks to maintain accurate and up-to-date records for management review.
• Assisted manager in all aspects of business operations.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Performed daily inventory on inbound and outbound goods.

• Conducted market research to identify emerging trends and potential sales opportunities.
• Solicited business for a major jewelry importer, managed

customer accounts, built positive relationships with customers and grew account base within territory.

• Established strong relationships with clients through regular follow-ups and personalized communication.
• Planned strategic plans for trade shows, attended trade shows and promoted products, cultivated positive and enduring relationships with customers,
• Demonstrated ability to meet or exceed sales target.

• Increased repeat business by follow-ups, trust-based relationships with accounts through regular communication.
• Responding to sales leads provided by various avenues including, colleagues and former customer contacts,
• Generating new business and lead through various company products presentations.
• Developing and maintaining in depth products knowledge, offering customers the best product's, that's right for the market.
• Identified and tapped into new markets, significantly expanding customer base.