Dijana Jangelovska

Work directly with retailers to resolve PO issues
Special order instructions entry & follow up
Rush order processing & follow up
E-Com order issue resolution
Manual wholesale, scrap, basic order entry & transfers
Upload basic and carstock orders
Set up and maintain order types for launch/promo/sets
Hold & release EDI orders
Monthly order status reports
Create no cost POs for launch/monthly samples/etc.
Outlet/Spa manual order entry
Monitor & release orders held for allocations
Discretionary Gratis manual order entry
Employee Gratis - maintain list of current employees
Personnel Purchase
Responsible for order processing and fulfillment for both retail and collateral
Responsible for responding to all assigned customer’s inquiries and/or issues with accurate and professional correspondences in a timely manner
Responsible for daily Autoflow execution and drops to warehouse.
Provide support for internal and external customers (NYO, field sales team and outside customers); receives direction from Assistant Customer Service Manager and/or Customer Service Manager on degree of latitude able to be used to address customer issues
Launch administration; launch order processing and department support on Clarins launches
Auto-Add Administration and department support on auto-add orders
Review daily reports
Assist Managers in EDI order verification and daily order fulfillment, investigate and resolve EDI PO failures, resolve PO’s in a Bad PO File.
Identify, research, and resolve client issues in a timely manner which includes enlisting necessary support from other departments to continually improve efficiency and accuracy.

• Managing accounts payable and receivables
• Document weekly and monthly book close activities
• Helped address and resolve billing disputes
• Processing, verifying and recording invoices.
• Monitoring expenses and keeping records for tax purposes
• Filed and organized records of all financial transactions
• Creating invoices, matching payments to invoices.
• Managing Reports, Collections.
• Assisting with month end/quarterly activities
• Recording and maintaining a Company’s financial transactions
• Ensuring company’s finances are accurate and organized.
• Preparing and processing Payroll.

• Inform applicants about our operations and the benefits we offer
• Schedule driver orientations and road tests
• Completing the hiring and orientation process with the drivers
• Ensuring all drivers follow all laws and regulations such as FMCSA regulations
• Monitoring the driving experience of employees who operate company vehicles
Develop and implement an effective fleet safety education and training program
• Preparing and filling IFTA, HUT, NY and KY