Open To Work
Sepideh Agahi ( PHD)
Change Manager
Yorba Linda,CA
Summary
Enterprise consultant with interdisciplinary expertise in organizational development, change management, clinical operations, and organizational technologies. Experienced in partnering with IT and vendor teams to optimize platform performance while ensuring compliance with regulations and governance standards. Skilled in translating business and functional requirements into scalable system configurations that enable automation, increase efficiency, and improve service quality. Leverage expertise in psychology and technology to design modular digital platforms with high-standard user experience and operational reliability. Utilize strategic communication and stakeholder engagement to coordinate cross-functional initiatives and drive alignment across diverse teams.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Founder and Principal
EL ROI Consulting, LLC
11.2024 - Current
- Led end-to-end business and systems analysis by evaluating project requirements, organizational structure, workflows, operational processes, and data architecture; translated findings into documented business, functional, and non-functional requirements and developed comprehensive business cases including cost-benefit analysis, ROI forecasting, risk assessment, and operational impact modeling to inform executive strategy, solution selection, and enterprise change initiatives.
- Counseled executives, cross-functional stakeholders, IT teams, and external vendors on digital transformation and technology integration by defining platform strategy, solution architecture, and data infrastructure requirements; aligned system design to organizational structure, end-to-end workflows, and operating processes to improve efficiency and productivity, increase ROI, and ensure compliance with governance standards and applicable regulatory requirements.
- Conducted workshops and training sessions to educate clients on best practices and industry standards.
- Facilitated executive meetings to align organizational goals and objectives with actionable plans.
AI Integration and Change Management Specialist
Franchise Anchor
09.2024 - 05.2025
- Developed an enterprise AI use-case portfolio and change roadmap to guide responsible adoption, and partnered cross-functionally with UX/UI, product, and business teams to deliver intuitive, responsive digital solutions aligned with organizational workflows.
Change Management, PhD Internship
Lumago Human Strategies
12.2024 - 05.2025
- Executed the Galbraith Star Model to evaluate enterprise alignment and identify structural and workflow obstacles to effective execution.
- Conducted analysis of results and produced leadership reports aimed at enhancing engagement, cultural health, and decision-making quality.
- Designed specific KPIs and governance structures to monitor progress and maintain ongoing enhancements.
- Analyzed complex datasets to identify trends and actionable insights for business strategy.
Organizational Analyst (PhD Project)
Glowforge
01.2024 - 03.2024
- Conducted a strategic business and market diagnostic for Glowforge in the laser-engraving category, applying Business Model Canvas, SWOT, and VRIO to evaluate differentiation, capabilities, and execution risks; synthesized findings into executive-ready recommendations for improving positioning and performance.
- Analyzed political, economic, social, technological, legal, and environmental factors to identify external risks and growth opportunities; offered strategic guidance to sustain and extend competitive advantage.
Learning Systems Specialist
Step Up on Second
09.2022 - 09.2023
- Transformed a traditional training functions into a scalable e-learning ecosystem supporting 500 employees, establishing standardized content, delivery, and measurement processes.
- Collaborated with cross-functional stakeholders to design and execute a change management roadmap aimed at improving adoption, transition execution, and training performance metrics.
- Redesigned operational workflows to enhance efficiency and optimize time management.
Clinical Assistant Director - Psychological Clinic
Pepperdine University
10.2019 - 12.2021
- Designed and implemented a HIPAA-compliant virtual clinic model by establishing secure telehealth operations, standardized service workflows, and compliant documentation practices—ensuring uninterrupted clinical service delivery during the COVID-19 Pandemic crisis and transition.
- Advised clinical directors and school administrators on a future-state clinical technology operating model, delivering cost–benefit and ROI analyses to inform executive decisions, align cross-functional stakeholders, and define prioritized requirements and deliverables.
- Partnered with IT, vendor teams, and the HIPAA officer to translate clinical and compliance requirements into EHR configuration, including workflow routing, standardized templates, and role-based access/permissions—strengthening governance, audit readiness, and usability for providers and trainees.
- Planned and executed the change management roadmap (ADKAR) through targeted training, coaching, and reinforcement routines, while supporting testing/go-live stabilization and issue escalation—reducing manual effort, improving adoption of new workflows, and increasing clinic capacity contributing to $20,000+ in annual revenue growth.
- Spearheaded crisis management efforts, mitigating potential damage to brand reputation and ensuring a swift return to normal operations.
Research Assistant
Rady Children Hospital
08.2017 - 09.2018
- Engaged with psychometrics and clinical research teams to refine and validate clinical measurement instruments, ensuring reliability and validity.
- Managed research data workflows, including data cleaning, quality checks, dataset integrity reviews, and statistical reporting to support study deliverables and decision-making.
- Administered and scored neuropsychological assessments for research cohorts, synthesizing findings to support study objectives and ensure accurate clinical documentation.
Education
PhD. - Industrial and Organizational Psychology
Alliant International University
Los Angeles05-2025
Master of Arts - Psychology
Pepperdine University
12-2021
Bachelor of Arts - Psychology
University of San Diego
12-2018
Skills
- AI Integration and Change Management Specialist
- Franchise Anchor
- Workflow configuration
- Process Mapping & Optimization
- Change Management
- Organizational Development
- Organizational Diagnostics
- Stakeholder alignment
- Data Infrastructure Assessment
- Data Architecture Redesign
- Requirements Elicitation
- Predictive Analytics
- Digital Transformation
- User Experience Design
Certification
- AI Essentials for Business, Harvard Business School Online, 08/01/24
- UI/UX Design for AI Products, Stanford Online School, 06/01/25
Leadership Professional Engagement
Board Member, Organization Development Network (ODN) in SoCal, 10/01/24, 10/31/25, Provide strategic oversight to strengthen chapter growth, member engagement, and the overall value proposition for ODN in SoCal., Lead thought leadership initiatives at the intersection of Organizational Development and Artificial Intelligence, designing and delivering practitioner-focused workshops on the professional application of Generative AI in I-O Psychology and OD practice., Serve as keynote speaker for regional events, including 'OD in the Age of AI: Redesigning Work, Structure, & Practice,' advancing dialogue on how emerging technologies are reshaping organizational design and the future of work.
Timeline
Change Management, PhD Internship
Lumago Human Strategies
12.2024 - 05.2025
Founder and Principal
EL ROI Consulting, LLC
11.2024 - Current
AI Integration and Change Management Specialist
Franchise Anchor
09.2024 - 05.2025
Organizational Analyst (PhD Project)
Glowforge
01.2024 - 03.2024
Learning Systems Specialist
Step Up on Second
09.2022 - 09.2023
Clinical Assistant Director - Psychological Clinic
Pepperdine University
10.2019 - 12.2021
Research Assistant
Rady Children Hospital
08.2017 - 09.2018
Master of Arts - Psychology
Pepperdine University
Bachelor of Arts - Psychology
University of San Diego
PhD. - Industrial and Organizational Psychology
Alliant International University