September Gerst
Clearwater,FL
Summary
Adaptable service leader with expertise in coaching and mentoring teams, ensuring adherence to food safety standards. Committed to fostering a positive work environment while driving operational efficiency and high-quality service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle Grill
2024.01 - 2026.04
- Managing line checks, monitoring secondary shelf lives, and ensuring the restaurant is clean and compliant with food safety standards.
- Conducting shift changes, supervising Crew Member performance, managing breaks, and training front-of-house staff.
- Ensuring high-quality food, managing customer complaints, and maintaining a positive, efficient environment
- Handling cash drawers, performing inventory checks, and managing productivity during peak times
- Lead the team in prepping, cooking, and grilling, ensuring enough food is available to meet sales demand without excessive waste.
- Manages food inventory, including putting away food orders and organizing the walk-in cooler.
Dunkin Donuts Crew Member
Dunkin Baskin Robbins
2024.01 - 2024.04
- Prepared and served high-quality food and beverages to customers efficiently.
- Maintained cleanliness of workstations and dining areas to ensure a welcoming environment.
- Processed customer orders accurately using POS systems, enhancing transaction speed.
- Working quickly and efficiently, especially during busy hours.
Crew Member
Tropical Smoothie Cafe
2023.06 - 2023.11
- Provided exceptional customer service by greeting guests and taking accurate orders.
- Prepared smoothies and food items according to established recipes and quality standards.
- Maintained cleanliness and organization of the work area, adhering to health and safety regulations.
Education
High School Diploma -
Countryside High School
2537 Countryside Blvd Clearwater, FL 33761 UnitedSkills
- Team management
- Exceptional communication
- Coaching and mentoring
- Food safety compliance
Certification
- Servsafe Food Protection Manager - 3/20/25-3/20/30
Timeline
Service Leader
Chipotle Grill
2024.01 - 2026.04
Dunkin Donuts Crew Member
Dunkin Baskin Robbins
2024.01 - 2024.04
Crew Member
Tropical Smoothie Cafe
2023.06 - 2023.11
High School Diploma -
Countryside High School